Recent content by Jez Bragg

Parts are on order with The Leisure Warehouse.

So IBM had the part just not in the right country, and the same with the Saab parts mentions. Swift do not have any part and order on there supplier when required. What if the supplier has min order qty 10 do they wait for 10 to broken and then order? So decided to replace electric valves with...

JIT is fine for planned manufacturing but not for after sales spares that are required at random. I've never come across a situation where the supplier/manufacturer has not held stock of key components for after sales support, be that automotive or white goods.

It is all too easy to blame "post pandemic supply chain issues " Swift are still manfacturing carvans/motorhomes so supply not an real issue. It would seem they don't bother to stock any spares to support of those who already have a caravan/motorhome.

It seems too many people are accepting very poor services. The number of parts is entirely Swifts choice. Swift have hugely over complicated the simple by their "innovations" and Sargent resulting in parts list & software issues.

Apologies, wrong choice of words, "Code of practise", but bottomline Swift are selling caravans/motorhome that within the warranty period are unsable. They are not providing spare parts, in what I would consider a resonable timeframe. If your you car was off the road with a faulty alternator and...

There are multiple references, ACEA for example. Manufacturer not specific. Maybe simplest if you restrict responce to subject and add not random additions.

Over a year later still serious issues getting spare parts: I need a electronic dump valve for 18mth old kon-tiki and leadtime is over a month. Jason (Swift Customer Service) says: "Lead times do vary with each supplier and some suppliers have experienced supply chain issues which is out of our...