Recent content by longtailtit

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    AL-KO IRS axle failure on 9 month old Swift Sprite Alpine 4 caravan

    The link to the Bailey case is here:- https://worldwidewalkies.blog/2018/02/10/bailey-alko-axle-problem/ worldwidewalkies You can possibly contact the lady directly - she is very nice & we had a chat once about how bad some caravan companies are at admitting fault (and always looking to...
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    Bailey Cabrera wall crack

    I was going to leave this issue and say no more but :- Every legal professional (perhaps 6) we have consulted has indicated the following:- - In contract in general - limitation is from date of fault ; in terms of CRA this is from date one receives the faulty caravan*. The date one discovers...
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    Bailey Cabrera wall crack

    Indeed, and not only relying on the Which?pages but also joining Which?Legal (@9/month) seems a very advantageous thing to do, in our view, Which?Legal excel at applying the precise law to ones particular case as cases turn can on particular facts, Buckman is so right on this. We have found...
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    Bailey Cabrera wall crack

    One point of law that appears to be rarely ever mentioned here in PC, is that the wording CRA expects a full fix and it's up to the dealer to decide on the appropriate fix, (as far as I believe ). If the dealer decides on a fix that in actual fact only turns out to be a temporary fix in the...
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    It just gets worse!

    btw: If a dealer engages in "unconscionable conduct i.e. out and about lying" - then he/she should not be entitled to rely on the 6 year rule for a latent defect either.
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    It just gets worse!

    This is what happens in practice: Once there is an issue: - The dealer submits a "Warranty Claim Form" to Elddis on which the Dealer writes in a specific box the "cause" of the fault e.g "panels too tight" ; "fittings not drilled" Importantly, the customer does not see this form at all -...
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    It just gets worse!

    Elddis are by far the worst - they don't care lying to customers. Their facebook pages are full of serious woes. I think the CRA2015 message is slowly getting through to those new to caravanning via facebook pages etc. I am on several online pages (including Swift basecamp ) and I am not...
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    Elddis Major Damp

    For completeness here are the photos from the 2018 cracks; the panel has been "forced" to fit
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    Elddis Major Damp

    Regarding the law , we have had several qualified legal opinions now and it seems as if section 32 of Limitation Act 1980 is valid in our case. This means we are fighting this based on breach of contract, breach of several sections of the sale of goods Act 1979, breach of duty of care i.e...
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    Elddis Major Damp

    Hi Again. We certainly had damp readings in excess of 55% - as measured by our expert (we had to remove our mitigating tape for him to see during wet spell - tape now back in place and hopefully drying out again. ) Thought you may like to see what we are dealing with.
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    Eldiss Solid construction

    Hi Mandarin Elddis's stock answer to any warranty claim is to blame everyone else except themselves ( e.g. the poor roads ; your driving technique etc etc) so from our (now considerable experience) of Elddis' s correspondence, I would be v careful about totally believing what Elddis write to...
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    Elddis Major Damp

    Hi , I'm still here and am awaiting hearing from our Family Legal Solicitor - I actually think our case has been referred on to a barrister, not least because my Subject Access Request revealed that the dealer was hiding relevant information to our claim, which the dealer had a duty to disclose...
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    Elddis Major Damp

    Thanks everyone - all good points - the law in this area is actually quite complex (in our case : purchase was in 2014 - defective repair was in 2018 - damage reappears in 2021 - & the dealer did all the annual servicing so there was an additional duty of care there too). So there are several...
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    Elddis Major Damp

    A sad reflection on the caravan industry ........
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    Elddis Major Damp

    "The caravan is over 7 years old and is covered by Sale of Goods Act so you will struggle for any claim against the seller at this point no matter how much proof you may have in your possession" Hi. So everyone would be better off selling their Elddis caravans at 6 years old for the simple...