Recent content by mcphillips16

I feel that you may have misread the original post. The caravan we ordered is not due for delivery until June/July but we have not actually been given an exact date. As cancellation was done on 29th March, this is well outside the final 60 days so we are NOT obliged to pay 50% of the RRP of the...

I did ask for clarification on point 18 but this was ignored. I also asked for a breakdown of any admin costs that they have as a result of the cancellation but again, these details were refused. Whilst I would love to get the full deposit back, I am fair and would be happy to deduct any admin...

Another point I should add is that we placed the order prior to the price increase. The price of the caravan that we ordered was £23,965. As a result of the price hike, the same caravan is being advertised for £25,595. If the dealer were to sell the caravan we ordered to someone else, they would...

This is the exact terms and conditions wording. I have removed the name of the caravan dealer as a matter of courtesy.

Citizens advice said I have no comeback. Having read up on trading standards and a few things that have been said in this thread, I feel that I should get some of my deposit back at least.

I have tried my best to come to some sort of an agreement with the Caravan dealer but to not avail. I have asked them to provide me with a breakdown of costs on their part for the order and cancellation of the order but they have refused to provide those details. I have an appointment next...

That’s my point. The caravan that we had ordered hasn’t even started production.

Hi, I have not been given a VIN number nor an exact delivery date.

We placed an order for a new caravan (delivery due June/July) but due to a change of circumstances, have had to cancel the order. We have been told that we are not entitled to a refund of our deposit however, the dealer terms and conditions are not clear as it says that a deposit is non...