hi all i have just had my ranger serviced to find water in both overhead lockers ,to find cracks on both sides of front panel the van is a 2005 ,and wasnt used for the first 12 months due to a death in the family ,this was its first service after using it for 12 months , bailey will not do the repair becuase its not had 3 services does anyone know how much this will cost ,we are seeking legal advice as this should not crack its a design and build fault
bailey ranger water leak
- Thread starter christopher_374349320
- Start date
Christopher,
I am sorry to hear about your problem. Your Bailey dealer is the only person who will be able to give you an exact estimate. He will tell you whether the panel can be repaired or you need a complete new front panel.It sounds very much like a stress fracture.
Hamer
I am sorry to hear about your problem. Your Bailey dealer is the only person who will be able to give you an exact estimate. He will tell you whether the panel can be repaired or you need a complete new front panel.It sounds very much like a stress fracture.
Hamer
Hi Christopher
A bit of a sad story and perhaps a lesson for us all.
All my recent Baileys have contained specific warnings about annual servicing to maintain the various warranties on the body and fittings.
I know at each service the caravan is fully tested for damp and any cracks etc. Thus even if you didn't use it some degree of degradation will take place. I assume yours is stored outside so sufers the changes in the seasonal weathers , which of course it is designed to do.
I'd get your Bailey dealer to give you a detailed written explanation of their findings , why it happened, cost sto emedyetc and then write a "humble" letter to Bailey. If the cause is a genuine fortuitous construction fault then I feel you can plead with Bailey that even if you had had it serviced annually they would still have paid for the rectification.
Keep us all posted please.
Good luck.
Cheers
Alan
A bit of a sad story and perhaps a lesson for us all.
All my recent Baileys have contained specific warnings about annual servicing to maintain the various warranties on the body and fittings.
I know at each service the caravan is fully tested for damp and any cracks etc. Thus even if you didn't use it some degree of degradation will take place. I assume yours is stored outside so sufers the changes in the seasonal weathers , which of course it is designed to do.
I'd get your Bailey dealer to give you a detailed written explanation of their findings , why it happened, cost sto emedyetc and then write a "humble" letter to Bailey. If the cause is a genuine fortuitous construction fault then I feel you can plead with Bailey that even if you had had it serviced annually they would still have paid for the rectification.
Keep us all posted please.
Good luck.
Cheers
Alan
Christopher,
You are best off getting legal advice and if the caravan is under finance get the finance company involved, I've a similar problem on a 2006 model van that use only used for four weekends during 2006. During its first service in Jan 07 they found cracks in the front panel. At first I was accused of cracking the caravan by towing it, but the dealer soon backed down with the production of an independent professional report and then proceeded to said that the cracks are a manufacturing defect.
I have been pushing for a rejection or replacement of the caravan myself and from the internal notes by my Finance Company (now disclosed to me via legal means) they seem to be thinking along the same lines but the dealer is not playing ball. The dealer is saying that will not replace the caravan since there is no profit in them for it, because Bailey will only repair the caravan and not pay to replace the caravan themselves.
So now I'm about to have a court trial within the next four months to settle this matter, so far it has been a long hard road with no certain outcome forthcoming. The only good thing so far is that my home insurance legal cover is paying the bills so they must think there is a good chance of a ruling in my favour since I understand that insurance companies do not like paying out if there is little or no chance of success.
Good Luck, Bill
You are best off getting legal advice and if the caravan is under finance get the finance company involved, I've a similar problem on a 2006 model van that use only used for four weekends during 2006. During its first service in Jan 07 they found cracks in the front panel. At first I was accused of cracking the caravan by towing it, but the dealer soon backed down with the production of an independent professional report and then proceeded to said that the cracks are a manufacturing defect.
I have been pushing for a rejection or replacement of the caravan myself and from the internal notes by my Finance Company (now disclosed to me via legal means) they seem to be thinking along the same lines but the dealer is not playing ball. The dealer is saying that will not replace the caravan since there is no profit in them for it, because Bailey will only repair the caravan and not pay to replace the caravan themselves.
So now I'm about to have a court trial within the next four months to settle this matter, so far it has been a long hard road with no certain outcome forthcoming. The only good thing so far is that my home insurance legal cover is paying the bills so they must think there is a good chance of a ruling in my favour since I understand that insurance companies do not like paying out if there is little or no chance of success.
Good Luck, Bill
Hi
This problem is well known. I know of four Ranges with front end cracks which have led to water ingress. It seems that when the fronts were fitted a hole positione too close to the edge and this caused the crack. In the cases I know of Bailey are standing by their vans and carrying out the repairs. This is a known problem and Bailey should take some responsibility. If you look at other caravan forums you will see this problem has been aired before, try contacting Bailey using these forum posts as evidence of the design problem.
Sandy
This problem is well known. I know of four Ranges with front end cracks which have led to water ingress. It seems that when the fronts were fitted a hole positione too close to the edge and this caused the crack. In the cases I know of Bailey are standing by their vans and carrying out the repairs. This is a known problem and Bailey should take some responsibility. If you look at other caravan forums you will see this problem has been aired before, try contacting Bailey using these forum posts as evidence of the design problem.
Sandy
Hello Christopher,
You have a sad story, and I hope it will have a happy ending.
I occurs to me that if cracks that are admitting water on a caravan that is only 2.5 years old, and they have arisen simply through age with no other causal factors then in my opinion the product is not of merchantable quality.
The comment about the lack of regular servicing seems to suggest that if it had been serviced the cracks would not have occurred! I would be very interested to know how a regular service would have prevented the cracks from arising? I suspect that it really means that the cracks may have been found earlier and remedial work may have prevented further damaged from water ingress.
This touches on Williams position. Now I am not a legal expert, but the Sale of Goods Acts (SoGA) make it the sellers responsibility to ensure the product is of merchantable quality when it is sold. The seller has to accept the risk associated with a sale that may latter prove to be faulty. That is one of the risks to profit of trading and why they should have risk indemnity insurance for such occurrences. A trader cannot use the loss of profit as an argument to mitigate liability.
Equally the manufacturer who is not part of the contract in dispute cannot influence the outcome of a courts judgment on the matter.
If a seller finds they are liable and the manufacture disagrees, that is a separate issue that they have to resolve. The seller is at liberty to pursue the manufacture in a similar way that you pursue the seller, but they are totally independent actions.
As ever when it comes to considering any sort of legal action you should seek specific legal advice from a reputable source.
You have a sad story, and I hope it will have a happy ending.
I occurs to me that if cracks that are admitting water on a caravan that is only 2.5 years old, and they have arisen simply through age with no other causal factors then in my opinion the product is not of merchantable quality.
The comment about the lack of regular servicing seems to suggest that if it had been serviced the cracks would not have occurred! I would be very interested to know how a regular service would have prevented the cracks from arising? I suspect that it really means that the cracks may have been found earlier and remedial work may have prevented further damaged from water ingress.
This touches on Williams position. Now I am not a legal expert, but the Sale of Goods Acts (SoGA) make it the sellers responsibility to ensure the product is of merchantable quality when it is sold. The seller has to accept the risk associated with a sale that may latter prove to be faulty. That is one of the risks to profit of trading and why they should have risk indemnity insurance for such occurrences. A trader cannot use the loss of profit as an argument to mitigate liability.
Equally the manufacturer who is not part of the contract in dispute cannot influence the outcome of a courts judgment on the matter.
If a seller finds they are liable and the manufacture disagrees, that is a separate issue that they have to resolve. The seller is at liberty to pursue the manufacture in a similar way that you pursue the seller, but they are totally independent actions.
As ever when it comes to considering any sort of legal action you should seek specific legal advice from a reputable source.
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