Bessacarr (Swift) Caravan Review

[Touareg]

I thought you might like to share my experiences over the last 12 years or so with Swift built caravans. 2005 my first van had a catalogue of faults,38 in fact, ranging from body work to fittings. Eventually van returned to factory to be repaired etc. Next van same model, was returned for major body work for water ingress to the front of van. The next year on service I was told the nearside, especially around the window was now 60% water ingress. I decided to get van 3. The NEW build that does not let water in. Unfortunately the rest of the van is not anywhere near the same standard. A new roof, a new door, new panels replaced inside due to delamination. New drawer, no runner. Computer model replaced and updated 5 times, Alarm still does not work correctly. Other minor issues of doors and oven fittings needing to be fitted or refitted. QUALITY is a word not understood by Swift. Most things now corrected after nearly 6 months back at supplier. You may well ask WHY? go back, well Bessacarr vans are my favourite and the suppliers COUPLANDS of Louth are the best company out, so I like to support them. Finally, I am not alone with this sage. My friend also purchased new vans at the same time as me and not necessarily from same supplier. He too had major issues which also resulted in return to factory repairs.
These vans are supposed to be top of the range. Their prices certainly are, their quality certainly is not.

 

[Martin24]

Then why keep buying another one? Madness. :silly:

 

[Craigyoung]

Well we've had hours since may and from what we went from and what we've got now , we are happy as punch with it , we've done many trips away on weekends and we've also had our annual holiday to Holland for just over 2 weeks and no complaints the only thing that has happened was with a slight scratch on one of the unit doors and the cooker knob which come off which were both rectified under waranty within ( scratched unit 3 weeks , oven knob within 3 days. )
Craig .

 

[otherclive]

No complaints about mine. Although budget range, quality is good and have had no problems.

 

[Raywood]

Frankly you have been unlucky. All makes have some rogue caravans and most caravans have minor issues, but you just seem to get the rogue ones. I would try another make, but you could still get the same issues. In a way I think the rest of us should thank you as your problem caravans means the rest of us have a better chance of getting a better one.
If the caravan is faulty when you go to pick it up you can reject, also for faults found in the first month and get your money back. Possibly if more people did that then the quality would improve. What we need is for the makers to see that it is cheaper to get it right first time than turn out faulty products.

 

[Touareg]

As I said I and my friend were supporting a well established Family business. We both had problems over the twelve years but felt that things could not get worse. They did and you are right i shall not buy ever again. However, the public have a right to know that builds are not that good. Especially when buying specialist and high end vans.