Beware, anyone that has booked their Nolfolk Line Ferry via the Caravan Club. I booked our crossing in Oct 2005 on line and recieved confirmation that our sailing time was 1700 hrs on the 06/06/2006. We intended to arrive at Dover by 1600 hrs. I decided yesterday to have a look on Nolfolk Line's Web Site and to my suprise discovered that there was no 1700 sailing. I phoned Nolfolk Line and they told me that they could not help me as I had booked via the Caravan Club. Upon contacting the Caravan Club they told me to contact The Gateway Travel Company. After waiting over 30 mins with no answer I gave up and went back to the Caravan Club via Email.
Eventually they sent me a Email stating that there are serious problems with all Nolfolkline bookings as the crossing times have all been changed but the club are unaware of it until a member contacts them with the problem. To give you an example, our friends were booked onto the 1445 sailing and upon contacting Nolfolk Line were told that they were booked on the 0800 sailing. They have now been booked evenually onto the 1400 sailing. What would happen if all Ferries were full?
What a great start to the holiday "No Ferry". I hope the Caravan Club can sort this mess out by the peak season as you can imagine the chaos. I recommend that anyone that's booked their crossing via the club check with Nolfolk Line and the times given by the Club. The Gateway Travel used by the club are a complete waste of time. Best of Luck Gareth.
Eventually they sent me a Email stating that there are serious problems with all Nolfolkline bookings as the crossing times have all been changed but the club are unaware of it until a member contacts them with the problem. To give you an example, our friends were booked onto the 1445 sailing and upon contacting Nolfolk Line were told that they were booked on the 0800 sailing. They have now been booked evenually onto the 1400 sailing. What would happen if all Ferries were full?
What a great start to the holiday "No Ferry". I hope the Caravan Club can sort this mess out by the peak season as you can imagine the chaos. I recommend that anyone that's booked their crossing via the club check with Nolfolk Line and the times given by the Club. The Gateway Travel used by the club are a complete waste of time. Best of Luck Gareth.