Buying damp caravan from dealer

Jul 30, 2007
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Hi.Having had a bad experience recently with a damp motorhome bought privately,could the experts please answer this question.
We have decided to go back to a tourer with fixed bed around £9,000-£12000.
If when buying from a dealer,I discover at a later date that there is damp in it,do I have any comeback against the dealer?
I know I should ask for regular service/habitation and damp checks,but was wondering unless the dealer states in writing that the caravan is totally damp free,could he "worm his way" out of it?
I do realise the importance of checking it first(which I thought I did with the motorhome)but stupidly,I missed an area and dont want to be caught out again.
Many thanks
 
Mar 14, 2005
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Retail purchases of all kinds, brand new and second hand are covered by the Consumer Rights Act, which requires sellers to ensure the goods are described accurately, that they are fit for the intended purpose, and are of sufficient durability and quality to last a reasonable time without any new defects arising.

Especially when buying second hand it is vitally important to be aware that the adage Buyer Beware applies.

What this means is, it is the buyers responsibility to check that the goods are fit for purpose before they agree to purchase. You do that by asking questions and having the seller answer them to your entire satisfaction. I suggest you go further and have your questions written down and get the answers from the seller in writing or at least witnessed or recorded so you have corroborative evidence of the sellers responses and promises.

Framing your questions is also important. For example, if you were to ask "Is the caravan damp" on the day you ask, it might be perfectly dry, so the dealer could legitimately say yes its dry. What you should be asking is What is the caravans damp history?" the seller is legally required to answer as accurately as they can, and if they don't know they should say so, and you can either choose to leave the deal (which is what most sane people should do) or to accept the risk and use it to negotiate a lower price.

Dealers and traders are expected in law to answer such questions truthfully as they are considered to be in a position of trust because of their technical advantage and specialist knowledge. If what they say turns out to be incorrect they are in breach of contract because they have not accurately described the goods. If you have evidence of untruths you are in a better position to get some form of remedy through the CRA action.

The other important action you can take, is once having identified a caravan you would consider purchasing, is to have your own independent inspection report done on the caravan.

If a seller is reluctant to allow you to have the caravan inspected in this way, ask yourself what are they trying to hide, and very seriously consider if you want to take the risk of buying it. - A few pounds now might save thousands later.

Use some form of credit (even a credit card but NOT debit card) to purchase the caravan, then if there is a problem then you may have some come back against the finance company under section 75 of the consumer credit act.

You must have seen how many forum members have at some time had problems with a caravan from new, So it's highly likely that second hand ones will also develop problems, sadly it seems to be an almost inevitable consequence of caravan ownership, so you do need to take whatever action you can to protect yourself. We are lucky in the UK to have our Consumer Rights Act which comparing it to similar acts around the globe are surprising powerful, so read up about how to use it to protect you from bad purchases. Don't forget it's not just caravans, it applies to ALL retail purchases. They are your rights so don't be put off when traders try to tell you otherwise.
 
Nov 11, 2009
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I guess if buying from a dealer the best safeguard would be arrange your own damp check. At least then you would be assured of its status at handover.
But after that who can say where and why damp can occur. That’s why most dealers include some form of warranty which is generally an insurance backed cover. Of course you pay for it in the total price. Our current van had a 12 month Gold warranty for mechanical, electrical and water ingress. It was by MBG a well recognised automotive and leisure provider. However when I studied the T&C it did not cover ingress from cracked or damaged bodywork. So effectively it only covered seals and joins. Guess what mine developed? Yes a crack in the rear panel which fell within Swifts own six year cover. So that’s how it was repaired and because it had been found early ingress was minimal and taping the joint gave protection until a new panel was fitted.

If your proposed van did not have manufactures cover I would get it checked at month 5.

A word of warning. A stamped service book isn’t sufficient for Swift. You need the service invoices from the approved workshop that show the service covers Swifts schedule. I had to recover service invoices from two companies that had stamped the service log book. If a Swift approved workshop has done the work they upload the details to Swift database. Swift were excellent in advising me its warranty status and once they had all the information they authorised the repair very quickly.
 

Mel

Mar 17, 2007
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Get an independent ( from the dealer) approved mobile caravan technician to check it for you. Yes it will cost some money, but not a lot in the grand scheme of things.
Mel
 
Jul 30, 2007
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Many thanks for replies.
I have done a little research regarding having the caravan checked independently, but many of them cannot guarantee a time scale to actually come out.
It varies from 4 days up to 3,-4weeks(obviously depending on their workload).
 
May 7, 2012
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I would follow the advice from the Prof. Firstly find a reputable dealer, check out if there are complaints on the web and make sure they are not having a lot of problems.
If damp is your main worry, insist on a recent damp check being produced, and you could always take a damp meter with you. If they let you use it fine and if not assume the worst.
Specifically ask about damp and then follow the profs points.
I doubt a dealer would worry about a four day delay in the sale if you need that to get an engineer to call.
There are plenty of caravans out there in your price range, so if you have any doubts about one walk away. It is too easy to get carried away by fancy interiors or fittings but do not let these sway you if all is not right.
 
Jul 30, 2007
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Thanks everyone and Raywood.
Very sound advice from you all.
I think maybeafter a bad experience with motorhome,I dont want to make the same mistake again.
Im going to search the internet to see if I can download a sort of "damp checksheet" for caravans which hopefully will tell me EVERY nook and cranny to check with damp meter.
Hopefully a recent service on the van would show up things like wheel bearings,the hitch,brakes etc...
 
May 7, 2012
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Try this https://www.caravanguard.co.uk/news/video-checking-damp-caravan-15167/. There are a few other helpful videos on u tube.
 

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