- Mar 14, 2005
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I think we all know the UK caravan industry has an unenviable record of poor product reliability which is so often magnified by poor customer service. Yet all too often caravan owners seem to be reluctant to get involved with using their statutory rights, which would make both manufacturers and dealers sit up and take more notice as it directly impact their profit margins.
I came across this item from Australia:-
https://www.choice.com.au/transport/cars/general/articles/lemon-caravans-and-consumer-rights#consumer%20rights
Which shows problem caravans is not just a UK issue, but it seems some bad habits are shared by manufacturers in other countries, and sadly Australian's are worse off in respect of consumer rights as this article demonstrates.
If your not familiar with the UK's 2015 CRA then you owe it to your self and your fellow consumers to read up about it and become savvy on how to use it to get what you pay for. It covers every retail purchase you make.
Visit sites like Money saving Expert or Which? the consumer associations websites for more information.
I came across this item from Australia:-
https://www.choice.com.au/transport/cars/general/articles/lemon-caravans-and-consumer-rights#consumer%20rights
Which shows problem caravans is not just a UK issue, but it seems some bad habits are shared by manufacturers in other countries, and sadly Australian's are worse off in respect of consumer rights as this article demonstrates.
If your not familiar with the UK's 2015 CRA then you owe it to your self and your fellow consumers to read up about it and become savvy on how to use it to get what you pay for. It covers every retail purchase you make.
Visit sites like Money saving Expert or Which? the consumer associations websites for more information.