Insurance claim

[JayKat]

Hi all,

I'm a newbie on here but been caravaning for about 6 years.

I'm after your advise please 🤞

My caravan was vandalised and needs 2 windows replacing.
I reported this to my insurance company who asked me to go get some quotes.

Is this normal procedure?

My caravan is a 2005 model year and although I have tried to get quotes, I am struggling.

I am surprised this is down to me to do all the leg work, but if this is the case can anyone point me in the right direction of replacement windows supplied and fitted for a caravan of this age.

Thanks in advance.

Jay.

 

[otherclive]

Welcome to the Forum, sorry to hear of the incident.
Unfortunately it is normal practice with insurers. Try a caravan breakers for used windows, or new ones from here

Stock Windows

We supply windows for UK and continental built caravans, motorhomes and campervans. We stock a small range of popular side and front windows for fast delivery. Below is a very small example of our stock, if you can't find what you're looking for, please contact us with your requirements and we...

www.caravancrazy.co.uk

There are other suppliers of new windows try a web search.

Your local caravan workshop may be able to do the repair and source materials

 

[Beachball]

Hi Jay welcome to the forum you could try caravan breakers or ebay and
https://eeco-ltd.co.uk for new windows

 

[JayKat]

Thankyou for your replies 😊

I will look into the links you have shared.

I want the windows fitting too, as I've seen how much these cost and dont want to risk something going wrong if I fit them.
Especially if it's going through insurance anyway.

That's the other issue. Finding someone to fit them too.

Cheers. Jay .

 

[Mel]

Look up a mobile AWS caravan engineer in your area. I am sure that they will give you a quote for fitting.

Approved Touring Caravan & Motorhome Servicing in the UK

The Approved Workshop Scheme is the benchmark for motorhome and touring caravan servicing in the UK with fixed and mobile workshops nationwide.

www.approvedworkshops.co.uk

Good luck
Mel

 

[Raywood]

I am afraid that with caravans getting your own estimate is the norm. This was the way other insurances like cars and houses worked for many years until insurers realised they could save money by organising the repairs them selves. In practice some house insurers will still ask for estimates. Caravan insurance insurers have far less claims that with cars so a dedicated scheme has never been set up by any insurer that I know of.
With a 2005 model I am afraid replacement would need to be made to order so Caravan Crazy and EECO are probably the only source of windows although breakers like SFM may have some if you do not mind second hand. You would then need an engineer to fit them if you are unable to do this.

 

[JayKat]

Thanks for the useful info guys. Appriciate it. 😊👍

 

[Robert_374373903]

My Topaz is now 23 years old and in the last 7 years having it my approved service guy has always been able to get parts for it so have you been to one?

 

[Dustydog]

Jay,
what make and model?