Good Morning All
Some of you may have seen in previous posts, that my husband and I have recently purchases a Kia Sportage on 58 plate, picked it up on 1st October. We did extensive research before selecting the Kia, as for many years we have been loyal to Vauxhall.
Towed on Friday and must say car handled brilliantly, no issues what so ever and arrived at rally safe and sound. It raised great interest amongst our friends as this was the first time they had seen in, and where eager to learn all about it.
On Saturday I popped out to local village to do some shopping, whilst I was gone, one of our friends noticed a patch of oil on the floor and mentioned it to my husband; they initially thought the mower might have left it. However, on closer inspection realised there was a further patch where we had parked over night.
On arrival back on site I was greeted by a few members eager to identify where this oil had come from. So bonnet was up (after I found catch!!) had one guy underneath car another under the bonnet, three or four onlookers! Boy's just love to investigate and confer. Anyway, to cut a long story short found oil dripping down through engine, so off into van to ring Kia assist. Very helpful, very apologetic and advised someone would be with me on site within the hour, 20 minutes later van arrives, very nice young lade by the name of Naomi (and if ever you get her she is brilliant and certainly knows her stuff). Diagnosed oil cooler fault, and car would need to be towed to nearest Kia garage. So off they went and I received a call just after 8 on Monday morning from garage again apologising and advising they would be looking at my car as a matter of urgency, two hours later received call confirming yes original diagnosis was correct and what work was needed and timescales.
My question really is, has anybody else experienced this problem with their Kia Sportage, it just makes me a little nervous as only had car 10 days!!
Your comments would be most welcome
Many thanks and sorry for the long post, but feel better now have off my chest!!
Di
Some of you may have seen in previous posts, that my husband and I have recently purchases a Kia Sportage on 58 plate, picked it up on 1st October. We did extensive research before selecting the Kia, as for many years we have been loyal to Vauxhall.
Towed on Friday and must say car handled brilliantly, no issues what so ever and arrived at rally safe and sound. It raised great interest amongst our friends as this was the first time they had seen in, and where eager to learn all about it.
On Saturday I popped out to local village to do some shopping, whilst I was gone, one of our friends noticed a patch of oil on the floor and mentioned it to my husband; they initially thought the mower might have left it. However, on closer inspection realised there was a further patch where we had parked over night.
On arrival back on site I was greeted by a few members eager to identify where this oil had come from. So bonnet was up (after I found catch!!) had one guy underneath car another under the bonnet, three or four onlookers! Boy's just love to investigate and confer. Anyway, to cut a long story short found oil dripping down through engine, so off into van to ring Kia assist. Very helpful, very apologetic and advised someone would be with me on site within the hour, 20 minutes later van arrives, very nice young lade by the name of Naomi (and if ever you get her she is brilliant and certainly knows her stuff). Diagnosed oil cooler fault, and car would need to be towed to nearest Kia garage. So off they went and I received a call just after 8 on Monday morning from garage again apologising and advising they would be looking at my car as a matter of urgency, two hours later received call confirming yes original diagnosis was correct and what work was needed and timescales.
My question really is, has anybody else experienced this problem with their Kia Sportage, it just makes me a little nervous as only had car 10 days!!
Your comments would be most welcome
Many thanks and sorry for the long post, but feel better now have off my chest!!
Di
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