Hi, just want to see if anyone else has experienced the following with their Disco 3. We have a 2008 Disco 3 which is just out of warranty with less than 27000 miles on the clock. Approx 3000 miles of this would be racked up whilst towing. My husband is an advanced driver, a very experienced tower and city and guilds trained as regards vehicle safety up to articulated lorries. We took our Disco in for its three year service last week, expected them to advise the brake pads neede replacing soon but they had one or two surprises for us. One was that they said the front brake discs had slight lipping despite being only 70 -80 % worn and recomended the pads be replaced ( £132)and the discs (200+) the rear pads were 70% worn and would be £112. We took the car to a local tyre and brake centre who replaced the front and rear pads and sensors for £153 total with no mention of the lipping on the discs! The second but more worrying thing was that they said there was something amiss with the anti roll bar which Land Rover had devised some 'packers' to take up the free play which they were quoting £95 fitted. The technician then said to my husband that it was probably due to towing and that its a shame its just out of warranty as we could have done them free of charge'. Now bearing in mind the low mileage, Land rover quote an average of 15000 miles per year, our car has less than two years worth of mile on the clock and has been carefully driven, our caravan is way below the max towing limit, in fact the car hardly knows it is there and it doesn't even affect the fuel consumption that much. Interested to know if anyone else has experienced this problem and how did they resolve it. We believe that if land Rover have devised a component to rectify the problem then the parts used initially must therefore be 'not fit for purpose' and should have been dealt with by a recall.This is after all consistantly highly rated as a towcar and is top of it's class year after year.
Land Rover discovery 3 anti roll bar
- Thread starter lorrainejoyce
- Start date
Worrying is why didnt LR didnt pick it up on the service,they seemed more interested in charging you than looking for problems.
Unlikely due to towing.
I would question why the brake garage knew about the roll bar than the LR garage.
Unlikely due to towing.
I would question why the brake garage knew about the roll bar than the LR garage.
I don't know what they're on about, but an excellent forum for you is www.disco3.co.uk There are a lot of knowlegable people on there, and probably much more helpful than some of the idiotic replies you get on here!
Hi,
If I were you, I would contact Land Rover customer support. If you explain the situation and point out that the car has been LR serviced / low mileage / will buy again - loyal customer etc you never know LR might do the descent thing at fit them for you free of charge.
I personally, would also have doubts about the garage in question.
If I were you, I would contact Land Rover customer support. If you explain the situation and point out that the car has been LR serviced / low mileage / will buy again - loyal customer etc you never know LR might do the descent thing at fit them for you free of charge.
I personally, would also have doubts about the garage in question.
I don't think I have made myself clear, it was the Land Rover dealership that mentioned the anti roll bar problem and they picked it up during it's service and it was they who said it was a shame it wasn't spotted whilst it was still under warranty. Strangely enough it wasn't spotted during its MOT two months previous ( by a different centre) and the thing is they ( land rover) serviced it before and didn't mention it then. Have visited the disco 3 forum ( we are members of the discovery owners club) but hoped for more constructive and helpful advice from like minded caravanners. No, I don't want a toyota land cruiser , thank you, the Land rover is the best car we have ever owned ( and boy have we had them all!) it is the 'alleged' problem brought up and the dealership that we might have an issue with. Thanks for the sensible responses, I hope to get a few more!
I suspect that the stealer that you took your car to started with 'S' and ended with 'e'? I have taken my car to one of their places very close to my workplace on a couple of occasions for warranty jobs/recall. I am still waiting for a heated washer nozzle, and have been for over 18 months now (replaced by another dealership in 5 mins!). On each occasion they've carried out a "health check", and came up with a list (including lipped brake discs etc, etc). It's amazing how it's gone through two MOT's, services and another 20,000 miles without any of the work needed. Apparently the said Company have got a terrible reputation for doing this. I suppose the less mechanically minded (and those with deeper pockets) may fall for it.
Back to your original question, I had a couple of links replaced on the anti-roll bar (under warranty) a year or so ago (c.55,000 miles), but was not told of any packing or modification, and knowing the service manager, he would have told me everything. If you get any unusual knocks as you go over bumps, then it may need attention, but if not, it sounds as though it's another of their scams. Also, I can't see why or how towing would have any effect on the anti-roll bar, especially as the vehicle (unless it's base spec) has self-levelling air suspension.
Back to your original question, I had a couple of links replaced on the anti-roll bar (under warranty) a year or so ago (c.55,000 miles), but was not told of any packing or modification, and knowing the service manager, he would have told me everything. If you get any unusual knocks as you go over bumps, then it may need attention, but if not, it sounds as though it's another of their scams. Also, I can't see why or how towing would have any effect on the anti-roll bar, especially as the vehicle (unless it's base spec) has self-levelling air suspension.
I always get the car serviced before the warranty runs out.lorrainejoyce said:
Discs are a wear item,so lipping with wear will occur refer to your manual for the minimum thickness allowed, for the xtrail the pads have a 2mm wear limit.
Use another dealer, there not all the same, as i have found out.
I know LR are good to drive and tow, but they are consistently at the bottom of reliability surveys for a reason.
I know the dealer you are refering to Nigel, but it is not them! It is in Welwyn garden City and up to now they have been fine but as you say, it is now out of warranty and we have taken out a three year service plan with them so are a bit stuck as far as the annual service is concerned. Will def switch to independant Land rover specialist that is close to us and have taken out a warranty with Warranty Direct to cover ourselves for the future. Have just returned from week away, towed caravan with no issues, racked up a few hundred miles with no problems, will write to Land Rover as suggested by previous reply. Thanks to all for sensible answers!
It alwasy amazes me how a fault can be rectified once the warranty has expired although you have been complaining about it for the past year or three. The idiots don't realise that although the manufacturer's warranty has expired, the vehicle is still covered by the Sale of Goods Act for 6 years and you can still claim if you can prove the defect was there on handover of the vehicle.lorrainejoyce said:
This shows the lack of understanding the general public have concerning motorvehicles of any kind.When things start to wear out the components dont go from completely perfect like new to zero in one foul swoop.components such as these-anti roll bar bushs,start to decay over time.But someone has to judge that time in between the components life.So the component is either servicable or not.Perhaps during its life these components have always been within tolerance.Bearing in mind according to Vosa testers manual,2mm of play is within tolerance.What is the problem?
Gosh Seth, are you stalking me? must have swallowed at the very least a haynes workshop manual. Now who has got too much time on his hands!
Well Lorraine in case you havint noticed this is a forum,and you seem to have a knack of every post being a moan about something.I applaud the way you,ve brought my earlier post from another section into this one.Not really my style,but i,ll tag along and humour you.Talk about double standards,in one section we have a moan about a scruffy caravan thats alledgedly unroadworthy,in this section we have an admission of a tow vehicle with defective rear suspension!Dont get what you mean concerning the haynes manual though?
You seem to have read someone elses problem regarding a faulty rear suspension. I said the dealerships service dept said there was a problem, but we had experienced no symptoms of this and will be taking our vehicle to an independant specialist fo a second opinion. I wanted to know if anyone else had experienced the alleged problem, sought advice from anyone who is experienced enough where motor vehicles are concerned and our car is deffineatly not unroadworthy. My reference to the haynes workshop manual was a joke apertaining to your technical talk with which you no doubt meant to baffle me with science or make me look stupid.( you clearly have no sense of humour and take yourself far too seriously) Your reference to the 'lack of knowledge in the general public' astounds me. My husband, along side his other qualifications, was qualified to the extent that he, for a living, had the ability to stop and check motor vehicles , up to articulated lorries, ascertain their roadworthyness ( or lack of it)and safety of the load/overloaded etc . We don't however have the relevant knowledge to take apart a modern Land Rover with independant four wheel suspension. That doesn't make us idiots or the owners of an unroadworthy vehicle. You don't however need to be an 'expert' to see that a caravan that is keeling over on one side whilst being towed away has either got some serious issues with its suspension or is dangerously loaded. If you are honest you will see that my entry regarding the caravan was not a 'moan' but a genuine concern and my request for help regarding the car was just that. My other posts have been also asking for help, isn't that the purpose of a forum? perhaps you hadn't noticed that. I welcome any genuine offer of help and advice in the same waythat I would do the same if was able to help.
Sorry Lorraine im by no means trying to baffle you or make you look stupid,im trying to show you simply how main service agents look at things.If you did have worn anti roll bar bushings besides maybe a knock i dont thing you would notice a compromise in handling.I would be very surprised that with your husbands experiance he would not be able to judge whether a component is "good or bad".
Thanks for that Seth, as I mentioned before, the car is only three years old and was mot'd for the first time end of May this year, used a local haulage company who are one of the best in the area. No faults found or any recommendations made in an advisory capacity. Took out a service agreement with the land rover dealership for peace of mind really. Went in for service only 4 weeks after mot and the list of things they said needed doing ran to about £800! The brake pads to be fair they only recommended be done a.s.a.p but the mention of the fact the discs on the front were slightly 'lipped' sent us running to brake centre who fitted the padsand didn't mention anything being wrong with the discs at all! The land rover dealer also wanted around £40 for new windscreen wipers as they said they were smearing. We just cleaned those and they are o.k. now. Of course we know that parts wear but it was the Land Rover dealerships engineer who said 'shame the wear on the roll bar bushings hadn't been spotted whilst it was still under warranty as it would have been covered' This is what made us think that firstly, we hadn't noticed anything untoward and so doubted that therewas a problem and secondly, his comment would lead you to think that, if there was a fault, land rover had identified the problem in this model but had failed to deal with it during recalls. We have written to the dealership and land rover direct expresing our concern and will keep members here and on the land rover forums updated so no one else falls into the same trap. Lesson learned here is if we ever buy another car under warranty then , regardless of age/mileage, will have its three year service done before warrant expires. I am not sure if the fact that you can afford a land rover means they think you will cough up and pay for work that may not be required, I hope not. To be honest , he always wanted a disco and the way it handles anything the weather throws at makes you glad you bought it, but the purchase price was not easily come by and this on going issue ( or not) has soured the enjoyment of it. Still, the sun is now out so off to clean the van for our next outing to Sandringham. Happy caravanning to you and all!
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