Manufacturers Hit Parade

Aug 7, 2010
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I'm already stood with my back to the firing squad wall with a blindfold on as I ask this question but SWMBO is nagging me to get a newer caravan and I need to look into it so.... here's my question.
Despite all the ins and outs is there a recognised heirarchy of caravan manufacturers as there is car makers such as from the top down and without meaning to insult/upset anyone I would suggest this is an indicative list of car brands
Rolls - Bentley - Aston
Merc - BMW - Jag
VW - Ford - Mazda
Kia - Skoda - Hyundai

Thanks in anticipation and apprehension!! :$
Jon
 

Damian

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Mar 14, 2005
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Buying a caravan is a very subjective issue.
What suits one person may not suit another. Caravan manufacturers fall ino the same categories, whilst some people will extoll the virtues of one maker, a similar number may decry the brand.
From personal experience of differing makes of van and being a van owner myself, I have to say that German built vans are of better quality than British vans.
However the German vans do not always come with the same equipment levels and some of the operating systems are different.

Price plays a big part in choice as well. If you have quite a lot of money to spend, then Vanmaster produce hand built models at a price.
For run of the mill vans, you have the likes of Swift, Bailey, Elddis, etc with varying models at differing prices. Each has their positive points and each have their weaknesses.

The best thing to do is go around as many dealers as possible looking at as many models and makes as possible and make a choice on what you want, then look for reports and comments on your choices.
No van is "Perfect" for everyone.
 
Nov 12, 2008
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Have to agree with Damian.........I hate to say it, but the British manufactured caravans, seem to suffer with an awful lot of problems.....generally they are silly faults, but the companies concerned don't seem to get on top of the issues.......Britain seems to be good at inventing things.......but unfortunately has a very troubled manufacturing history......did anyone watch TOP GEAR this week............says it all...........Adria had a good report in the Caravan Club Magazine this month.......Andrew
 
Jan 19, 2008
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I don't get the bit about British manufactured vans. Where are the vast majority of the components manufactured? Not in this country.
British assembled vans is a better description. Foreign made vans use the same components so if they have fewer faults after purchase maybe their PDIs, at the factory and dealer, are better than British ones. Certainly from my experience of buying a new Abbey a PDI at either was non existent. It seems as if it's left to the purchaser to find any faults and get them fixed under warranty. Certainly less time consuming and more cost efficient for the British caravan builders.
 

Damian

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Whilst it is true that pretty much all of the equipment such as heaters, water heaters, sinks, fridges etc are predominantly made in Germany, it is how the body and furniture is put together which seems to be the main problem.

If you have ever been to one of the factories in the UK, you would soon see why there are so many problems.
 
Jun 20, 2005
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Leaving a private purchase to one side I suggest you look very closely at the dealer from whom you may purchase your chosen model. Whilst we are not allowed to mention bad dealers ( forum etiquette) we can tell you who is good.

A good dealer will ensure your new baby is properly serviced , bone dry free of damp,and of course be there to show you how it all works.
Where do you live? I am sure plenty of suggestions of good dealers will then follow.
 
Mar 14, 2005
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It isn't actually more cost effective for the manufactures to allow any problems through to the customer. There are plenty of internal company survey's carried out that show that a warranty repair costs the manufacture between 10 to 20 times the cost of doing it right first time in the factory.

It is the traditions that have allowed to be perpetuated where (in particular caravan) manufacturers do not adequately train and monitor their assembly work force, not just in the actual assembly of the product, but in handling and respecting the goods in stores and line side management.
 
Jun 20, 2005
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So yet again I ask why manufacturers QA & QC is perceived to be so poor?
Yes, I know, all said before , got that T shirt etc. Shrugs shoulders and LOLs.
 
Nov 12, 2008
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I know its easy to knock uk manufactures and I only wish there could be more praise, but reading time and time again the really ridiculous, repetitious faults that regularly appear in this forum and even the manufactures own forum, you can understand the frustration.

I can only speak from my own personal experiences and the extensive knowledge gained over the past 12 months with our window delamination website.
I have been a regular contributor on this subject and there have been some excellent discussions. Within this forum alone, there is a wealth of experience and from other posts we know that the manufacturers read them and sometimes comment.

Not so long ago, Britain mass produced cars, I guess through lack of investment and complacency, we have lost this for good….take the original Mini, possibly one of the most successful products of Morris/Austin/British Leyland…designed by an Italian, obviously they got that bit right!…….the mini was dogged with 2 major problems throughout its long, production run, a transfer gear made from a plain bearing, which failed prematurely on most cars and subframes which corroded in less than 4 years.
Surely no big deal to galvanize the subframes and use a roller bearing instead of a plain bearing……..I actually ran a business remanufacturing the transfer housing.

These problems were well known throughout the industry, but nothing was ever done.

I hate Jeremy Clarkson and everything he stands for, but you have to give it to him, on this weeks Top Gear, the British sports car parody hit the nail on the head and illustrates why the new mini is produced by a German company.
Even dear old Fiat, not known for good quality, have finally got the message and are giving the competition a hard time with the Punto and the 500.

This country will not dig its self out of this massive hole, if we fail to take on board the clear message, right first time, not second or third time.

Which brings me on to UK caravan/motorhome manufacturers and this thread…..If UK manufactures are aware of quality issues, why do they ignore them? Again if you read the threads on this forum and others, it seems that the British public almost consider it inevitable that their caravan/motorhome will have to go back for fault rectification, the dealer often without sufficient back up, or training from the manufacturer, often denies there is a problem, or worst still, embarks on a lengthy dialogue between customer and manufacturer trying to get new parts and credit notes, this sometimes takes months…read some of the threads on the manufacturers own forum, often it takes more than one attempt to resolve known issues.

Not so long ago, foreign, meaning not UK manufactured caravans, were a bit of a rarity in Blighty, but even that bastion of British ness the Caravan Club published a review on the Adria Adora 532 in June, with an overall rating score, very hard to beat…one reviewer pointedly made the remark that his caravan was screwed together, not stapled…...possibly this is true of UK manufacturers……….

bin the staplers, before its too late!

Andrew
 
Mar 14, 2005
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Hello Andrew,

I think you have made an excellent post, and I do wish that British manufacturing would take the issue of poor reliability to heart.

Its not just manufacturing that is at fault, quality can and should be designed into a product from concept to grave. Quality is not something you can cost effectively fix later.

Care taken in researching the market for the product will prevent unwanted product development (the proverbial white elephants)
Care take in proof of principle, will prevent re inventing the wheel,
Care taken in the new product design, can ensure the product fulfils its intended task,
Care taken in the procurement process ensure consistency of raw materials and sub assemblies,
Care taken in designing the assembly process, can eliminate silly production mistakes.
Care taken in stores and materials handling will preserve the materials best performance and minimise scrap,
Care in training staff will ensure the the required jobs have the necessary skills
and probably most important of all Care in reviewing and resolving non-conformances (complaints) will allow the collective wisdom of designer assemblers and users to improve the product.

These are all traits of a well founded business and form part of the ISO 9000 series of business models.

Having worked for a wide range of clients, I have yet to find any business that has not benefited in the mid to long term from adopting the principals of the standard.
 
Jan 2, 2010
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I have no doubt we shall see the demise of the british caravan industry , as has happened in the car and motorcycle industry over the years. Mainly due to the attitude of the good old british worker.
No doubt there will be an overseas concern that will be willing to take the cream form the top of the bottle, that is if things dont change within the industry.
 
Nov 12, 2008
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Hi John.............sorry to have taken so long to answer, I have been away for a few days.........thankyou for you comments about my post............when it comes to quality issues, you are definetly the person to contact....my C&G Qualitive and Quantitive control, only goes so far..........The window problem has moved up step, with issues over road safety and when to issue a recall...so it goes on..........Andrew
 
Nov 20, 2007
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I don't see why the British worker has to take the blame for this, at the end of the day it's the management who monitor the quality, or should be!!. Unfortunately we no longer seem to give value for money with our products, more like a quick buck is more important.....
 
Aug 6, 2010
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I think possibly a good way of choosing a quality van is to look at various vans a year or two old and see how they have worn, look for saggy cushions, beds etc. Of course it depends how it has been used or abused but it could give you some indication what to expect when your new van is a year old.
 

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