Motor mover - manaul overide

[oldagetraveller1]

I have a very reliable (until now) mover fitted to my 2008 Swift.
Just lately, the remote has misbehaved intermittently. Each time I have been able to overcome the problem by simply switching it on/off.
I've ordered an emergency cable to deal with that if it recurs
But what would I do if the rollers failed in the engaged position?
I've looked at the maker's website and it's not at all clear.

 

[Thingy]

Do you have a hexagonal shaft protruding from the movers themselves. If so, I think you could use a 19mm socket to disengage them. Depending on which mover you have of course.

 

[Clifford_374377114]

Have you tried changing the battery in the remote control?
Cliff

 

[JTQ]

Identifying the mover in question would help focus replies and most probably someone knows the answer or has the handbook.
Tried Googling the model and "emergency" operation?

 

[oldagetraveller1]

Thanks for the replies/help.
The mover is a Powrtouch Model3 Heavy duty. Fitted 2009.
Can't see an hexagonal head protruding from the casing.
I have the original handbook but it doesn't explain how to disengage the rollers if they fail in the 'On' position.
I'll try googling it as suggested.

 

[mogarage]

I've had a few Powrtouch movers and have always found them to be most helpful with technical questions