hello flowerpot46,
the problems of engaging the rollers can be many things. as the adjustment is finite, and can be effected by a multitude of different attributes, over inflation is one as it then becomes too hard to deflect the tyre tread, against the internal pressure. changing tyres of a different diameter does the same, first thing to check is the pressure.
next check the clearance of the roller to the tyre in the rest position this should be 1in or 25mm and can be done by using a chock of wood the right thickness pushed between the roller and the tyre tread.
assuming you have used the mover before and it was fine, there must now be something different from last time you used it so think of what has changed.
OH, and welcome to the forum by the way :silly: