RayS said:I used the site some years ago and found it surprisingly easy (Given the lamentable history of most Gov. IT projects I had feared the worst. I seem to remember that you had to confirm that the photo on your previous passport was still a 'good likeness' or you had to submit another, which probably means having to do it on paper and use post.
I noticed you have to pay upfront ? Not completed it yet is it you have to print off then post in?