Phantom Tracker

[Mikey1]

I have just picked up my replacement caravan and have had the Phantom tracker fitted.The GPS runs on the Vodaphone network and they cant locate my van outside my house do to poor signal.They say it will poll every 3 mins so if it does get stolen it will tell them when signal stronger.Has anyone else had this type of problem as they didnt mention this when we were looking.

 

[BrianStAlbans]

Hi Mikey, I've just had my Phantom replaced as the old one was not being received . I was told it was because of a bad signal but they would send an engimeer to check anyway. It turned out to be faulty and they fitted a new one , all ok now. The system was out of warrenty but was replaced free of charge. I think its worth getting them back to check. Brian (",)

 

[Mikey1]

Hi Mikey, I've just had my Phantom replaced as the old one was not being received . I was told it was because of a bad signal but they would send an engimeer to check anyway. It turned out to be faulty and they fitted a new one , all ok now. The system was out of warrenty but was replaced free of charge. I think its worth getting them back to check. Brian (",)

Hi Brian thanks for replying,they can get a signal from the tracker but cant get a location,they have suggested that i take it to another location and set the alarm off.

 

[Merve_5103671]

Hi Mikey,

I have a pro active PT on my van. So far so good except that the leisure battery has gone flat on 2 occasions and the system has not given a "power down" signal to the control room- bit worrying when you have paid good money for van and tracker! So its off to the site every 2 weeks to check the battery level! On asking why it hadn't given a signal, they said its not unusual- not very satisfactory is it?

 

[Mark_5122675]

I read with some concern that a couple of people have concerns about the Phantom unit. I would be happy to help you. Please email me on mark@phantom.uk.net or respond to this message. Cheers.

 

[Mark_5122675]

Please give me a call or send email to mark@phantom.uk.net and I will try to help you.

 

[Mikey1]

Thanks Mark

Tracker concerns have been sorted.Any concerns with your own Tracker dont hesistate to contact him he is very helpful.

 

[adrian_5098854]

hi,

just had our new caravan pinched, are these items any good>?

 

[Mikey1]

Hi Adrian

I dont know really as my van was stolen too and we had to have one fitted to get insurance on the new van.If alarm goes off the helpdesk phone us within minutes to check if all ok so would like to think if gets stolen we would be able to track it pretty quickly.

 

[adrian_5098854]

Hi Adrian

I dont know really as my van was stolen too and we had to have one fitted to get insurance on the new van.If alarm goes off the helpdesk phone us within minutes to check if all ok so would like to think if gets stolen we would be able to track it pretty quickly.

mmm... will have a look into one of these. Anyone recomend a supplier?

Adrian