plastic window parting company

Nov 6, 2009
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Having read elsewhere in this forum, I feel I must add some weight to the problem with Polyplastic window delamination. Recently I took my caravan to a well known dealer in Somerset to have the recommended repair.

Apparently, according to their mechanic, they have had many window repairs to carry out, some successful and some not. He stated that if the window had fully delaminated the only real answer was to purchase a new window.

Burstner do not guarantee that water will not enter the window after the repair and he had stated that this had been a real problem.

He suggested replacement as the only sure safe route.

I requested a quote and was told that the total cost for replacement would be approx £1500, even with the 60% discount offered by Polyplastic.

As I could not afford this I went ahead with the repair.

I now have a caravan with built in fish tanks and have been offered £3000 less than the book price if I want to sell.

One of the chaps has commented in a previous forum that Polyplastic is only the name of the material from which the windows are made, so who is Polyplastic NL and who is manufacturing all these defective windows.

I have written to Burstner and Polyplastic, but up to now they will only repair the windows, which in my case is a total waste of time.

Incidentally I have a friend with a Dethlef motorhome with the same fault and they have replaced his windows free of charge
 
Dec 14, 2006
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You can get a replacement window 'made to measure' and matching in colour to your existing windows, from EECo - http://www.go-e2.co.uk/eeco/. Apparently our local caravan dealers have their replacement windows made up by this company.

We're having a new single front window made to measure, about 2 metres long by 90 cm high - for less than a fifth of the 'discounted' price you've been quoted for your replacement window.

Our window is ten years old, and needs replacement because of multiple star cracks down one side - so we're paying for the replacement ourselves.
 

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