Last year we booked on the P&O ferry from Portsmouth to Bilbao and P&O cancelled the crossing 2 weeks before we were due to go.
This year we booked with AT Ferries and they cancelled all their crossings on 28th January until the end of April.
So, we re-booked with P&O for Tomorrows crossing (9th March) only to be telephoned at 4.30pm today by our booking agent to say P&O have cancelled this crossing as well but they could get us on next Mondays ferry without our caravan!!! A fat lot of good that is!
The thing is none of them really care, no appologies, no alternatives offered, other than the stupid one mentioned above and trying to contact them on their 0870 number has been a nightmare. Over an hour on the phone trying to sort it out. Now finally booked to go via Dover/Calais on Saturday morning.
I think they are all a complete waste of space (I could swear but Mr Mod may be listening!).
NOW I GOT THAT OFF MY CHEST...happy hols
This year we booked with AT Ferries and they cancelled all their crossings on 28th January until the end of April.
So, we re-booked with P&O for Tomorrows crossing (9th March) only to be telephoned at 4.30pm today by our booking agent to say P&O have cancelled this crossing as well but they could get us on next Mondays ferry without our caravan!!! A fat lot of good that is!
The thing is none of them really care, no appologies, no alternatives offered, other than the stupid one mentioned above and trying to contact them on their 0870 number has been a nightmare. Over an hour on the phone trying to sort it out. Now finally booked to go via Dover/Calais on Saturday morning.
I think they are all a complete waste of space (I could swear but Mr Mod may be listening!).
NOW I GOT THAT OFF MY CHEST...happy hols