Hi all i recently had a issue with rac arrival ive been with rac over 20 years and never needed work on the caravan until last september.
Never had problems with electrics so 4 in the morning hitched up to go to wales no lights on the caravan so i checked what i could then rang rac .
They claimed that i did not have cover for the caravan which i know that i did . basically i was told to take it up with membership on monday morning
they could send a commercial company out but i would have to pay for it. we made alternative arrangments and went into a static ,rang rac monday and first thing the operater says we where covered and they should have come out they where at error after 6 week delaying process rac didnot come back to us and when thay did basically in there opinion tought.
they did offer to look at the van but i explained the van was in cambridge we where in wales.
has anyone else had issues like this or can anyone else recommend a recovery that covers caravans
Never had problems with electrics so 4 in the morning hitched up to go to wales no lights on the caravan so i checked what i could then rang rac .
They claimed that i did not have cover for the caravan which i know that i did . basically i was told to take it up with membership on monday morning
they could send a commercial company out but i would have to pay for it. we made alternative arrangments and went into a static ,rang rac monday and first thing the operater says we where covered and they should have come out they where at error after 6 week delaying process rac didnot come back to us and when thay did basically in there opinion tought.
they did offer to look at the van but i explained the van was in cambridge we where in wales.
has anyone else had issues like this or can anyone else recommend a recovery that covers caravans