From the content of some current threads it is obvious that a minority of members are not fully aware of the role of the (volunteer) moderator team.
Contributors - by joining the forum - agree to follow the rules of Forum etiquette, of which rule 4 seems to be the most often breached. Moderators in fact allow considerable latitude in respect of this rule, recognising that most postings are made with the best of intentions and it is almost impossible to make helpful comments without naming or largely identifying organisations. Only in a small minority of instances do we feel that action is required and in almost all cases the "offender" is contacted personally to explain the reasons.
The initial agreement to abide by the rules is a bit like the Highway Code - we all claim to have read it but how recently ? and could we quote the rules ?
What readers may not appreciate is that the moderator role is not one way. We are in constant (and sometimes slightly heated) discussion with Haymarket about various aspects of the Forum and try to use our collective caravanning experience toimprove the utility for the reader. You may well see some of the results when the new format is launched.
Ultimately, of course, there is the Golden Rule. (He who has the gold makes the rules) but I can assure you that none of us would continue to do this job if we considered the conditions applied by Haymarket to be overly restrictive or unreasonable. we are not Haymarket staff, but caravanners just like you.
I am sure you will not hesitate to let us know when (not if) we get things wrong and would wish for nothing else, except that such criticism is in moderate and non-personal terms.
Contributors - by joining the forum - agree to follow the rules of Forum etiquette, of which rule 4 seems to be the most often breached. Moderators in fact allow considerable latitude in respect of this rule, recognising that most postings are made with the best of intentions and it is almost impossible to make helpful comments without naming or largely identifying organisations. Only in a small minority of instances do we feel that action is required and in almost all cases the "offender" is contacted personally to explain the reasons.
The initial agreement to abide by the rules is a bit like the Highway Code - we all claim to have read it but how recently ? and could we quote the rules ?
What readers may not appreciate is that the moderator role is not one way. We are in constant (and sometimes slightly heated) discussion with Haymarket about various aspects of the Forum and try to use our collective caravanning experience toimprove the utility for the reader. You may well see some of the results when the new format is launched.
Ultimately, of course, there is the Golden Rule. (He who has the gold makes the rules) but I can assure you that none of us would continue to do this job if we considered the conditions applied by Haymarket to be overly restrictive or unreasonable. we are not Haymarket staff, but caravanners just like you.
I am sure you will not hesitate to let us know when (not if) we get things wrong and would wish for nothing else, except that such criticism is in moderate and non-personal terms.
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