Servicing and Extended Warranty

Jun 20, 2005
18,471
4,277
50,935
Visit site
The Wyoming had her 3rd year service yesterday, total cost £191.51 including vat, four axle nut and a water filter.A few minor warranty jobs were also done including a brand new Hartal door lock.

I have now been offered the dealers own 3 year extended warranty for £295.00 which I am told "mirror images" the original 3 year warranty .
We use the Wyoming extensively and are seriously considering purchasing the extended warranty.
Has anyone had experience of a dealer warranty?
How long should the water pump , heaters fridge etc last before breakdown?
smiley-smile.gif
 
Nov 6, 2005
1,152
0
0
Visit site
I didnt think the normal 3 year warranty covered any of the items like the fridge pump etc as these are covered by the manufacturers, this may be 1 or 2 years?
 
Jun 20, 2005
18,471
4,277
50,935
Visit site
Hi Michael
The Bailey 3 year warranty does cover all the items and of course there is also the 6 year water ingress guarantee.
 
Mar 27, 2010
172
0
0
Visit site
Hi, how long should I be covered by the warranty we have a Swift Challenger 530. Its 2yrs old. We have a warranty I think of for 3yrs and upto 5yrs for damp etc. Do I still need a swift dealer to service the van after the 3yrs or can our previous service man do it again, only thing is he,s not registered so we cant use him again yet until the end of the warranty. Not sure if this includes the full 5yrs? or just the 3yrs. Any ideas please.
erica.
 
Mar 14, 2005
18,316
3,602
50,935
Visit site
As always I will state that technically you cannot have an extended warranty, However you can have an extended guarantee, but in fact what you are being offered is neither, it is an insurance policy.

The question is whether it is worth it? as has been stated previously you need to see exactly what is covered, and then you can make a considered guess as to whether the items included are likely to breakdown and if so how much they are to repair/replace.

The vast majority of extended guarantees are actually a money spinner for the company offering them and of course the insurance company that underwrites them, so it is hardly surprising that in most cases you will actually pay more for the policy than you are likely to need to claim back. (there are of course exceptions where a major claim is made).

Over the years I have refused to take out extended guarantees which has probably saved me £1000 or more, and yet the vast majority of items have continued to work without fault, and where a fault has occurred the cost of repair has been well within the savings I have made. Perhaps I have been lucky, and it does help that I can undertake most types of repair jobs my self, so on balance for me I do not find these policies attractive.
However if others are less able to undertake repairs, or they have a particular need for the feel of security these policies can offer then the balance of cost/benefit may swing the other way for them.

There is another point that you might wish to consider, If you pay the full premium up front now, you loose the use of it, But the dealer/insurance company have it when there is a low probability of a claim from you for the first part of the policy duration. Try to see if they can do a no interest instalment plan over the full period, You get the cover, but you don't get the full expense. Car insurers manage to do this so why not these policies.

Ultimately only you can decide if the deal is attractive or not.
 
Jun 20, 2005
18,471
4,277
50,935
Visit site
Thanks John
What got us going was the fact that this is Bailey's number one dealer with whom we have enjoyed an excellent relationship for years. I think I'll remove the rose tinted specs and investigate further. I am lead to believe it is their "own" cover and supposedly mirror images the original Bailey 3 year warranty on all the habitation equipment.
Our concern is that we use the caravan a lot and with new water pumps costing £100 and so on...
smiley-undecided.gif


In fairness we never bothered buying an extended warranty when the car reached 3 years old because we just don't believe in them. The caravan one initially appears a different proposition. Whatever we decide I will let you know.
 

Damian

Moderator
Mar 14, 2005
7,510
936
30,935
Visit site
In reply to Erica, if you wish to preserve the 5 year water ingress warranty, then you must have the van serviced by either a Swift agent or approved agent, or a NCC Approved Workshop registered engineer
 
Mar 14, 2005
18,316
3,602
50,935
Visit site
Hello Dusty,

I have just read my last full paragraph again, and I realise it may not have made full sense. Just in case you didn't get the meaning, i was referring to the cost of the policy, where if you pay in full up front, you loose the use of all that money, where as the risk to the dealer is initially minimal but increases over the life of the policy.- so why should the customer pay the full amount up front? A monthly instalment actually makes quite a lot of sense, even if there is a small credit charge, it still leaves you with the bulk of the money to do with as you like.

However I should have added that unless there is a get out early clause, you would still be liable for the full premium even if you sold the caravan before the end of the policy cover.
 
Feb 27, 2010
633
0
0
Visit site
A warranty by the way is a written contract between 2 parties to offer repair to an item.

a gaurantee is slightly different in that it protects against failure or no service of an item where that item has an expected service life.

you do not buy an extended garuntee. you are buying a warranty.
 
Mar 14, 2005
987
0
0
Visit site
Hi Dusty Dog,
I have a Bailey 2 year approved Used MB&G Caravan gold Warranty Policy, so far I have had new door lock fitted, original kept locking us out, new tap assembly in the kitchen,new electrical circuit board within the fire, plus new on/off power supply switch, needed this to operate the blower system.Complete new front panel due to minute crack appearing,and sealing rubbers for the front windows, all covered by the insurance .
Speaking to my dealer when I went to collect the van, he advised me that After they have done the annual service, that I could take out further Warranty when mine runs out end of April 2011.
Price he was quoting was around £270 per year. You never know when the fridge They are very expensive as I discovered with a previous van,or water heater may fail.
Check to see whether the additional warranty your dealer is offereing is MB&G Policy.
Trust this is of help Royston
 

TRENDING THREADS

Latest posts