Recent content by Chrisjkerr

Thanks Raywood / DustyDog I've gone back to the supplying dealer now to request that it be looked into again with or without the Lunar backed warranty, suggesting the dealer cover the cost of the reupholstering otherwise I'll be considering legal action in accordance with my consumer rights...

Yeah, we thought the same too last year but with more the higher costs associated to change rather than limited AC or Sat provisions. Lunar still use the standard wooden construction method too within their walls, floors and ceilings along with the usual fixings but could be wrong and that...

I'm already writing the email and a copy for snail mail just in case! I've got a good rapport with the sales team at the dealer so we'll just have to see if that gets me anywhere.. Unfortunately the van isn't on any finance so no angle via the financial institution. I'm already a subscriber of...

HI Buckman, Thanks for the info. I had spoken to the dealer originally as I had to claim on the warranty for another item which was agreed. It was how quickly the fabric claim came back (24hrs) which bothered me as if they hadn't looked into it at all and I'd already been dealing with Lunar...

I've had a response from Lunar. Please see below. Looks like I'll be speaking with the dealer in question and exercising my rights under the CRA with regards fit for purpose. Hi Thanks for your email. We have referred this to our supplier who underwrite the warranty on these items, and they...

I was of the same opinion VicMallows, I said to both Lunar on my first email and to the dealership that the fabric in my opinion wasn't ideally suited for such a heavy wear areas such as the sofas. I even used a similar example with the carpet same as you. I've had a second hand 18 month old...

I did a bit of research too Prof. There's some Youtube videos out there as well showing the rub test. I checked some fabric manufacturing websites that use this particular testing method and read on their FAQ pages that it's the job of the designer to understand the full implications of the...

Hi Prof, As ever, thanks for your time responding. Yeah, I know that it's the supplying dealer that I'm contracted to but fancied my chances directly with the claim seeing as it was rejected so quickly via the dealer and then it being relayed directly to the warranty team at Lunar for them to...

Morning all. I've got a 2016 Lunar Delta Ri and during our last holiday which was the end of August, whilst cleaning the van inside, I noticed the front seat fabric wearing in the areas where we tend to sit for either breakfast or an evening drink if the weather is poor, I've tried brushing the...

No Problem!

Lizzie, On the 2018 Swift Caravan news , there's a section that mentions the Conqueror being 50cm wider. Surely it's 50mm / 2 Inches? If it is 50 cm that''ll take the van over the 2.55m law for towing vehicles up to 3500kg GVW?

Personally, I don't treat weights casually or indeed touring in general. In fact my wife would say I have OCD when it comes to safety and I'm sure I've some folk off when they've shown little respect to loading, weights, poorly chosen tow car or just a lack of interest to it all in general and...

I tend to get the van in position first either by reversing it onto the pitch with the car if there's enough room or use the motor mover. The next part can change depending on which side needs levelling but you'll hopefully get the idea. I get the wheel lock lined up as near as possible (I...

I have a lock n level for our Twin axle Delta RI, and it's great. I use a Michelin 12v compressor and it takes about 3mins to inflate both bags on the Twin version. I've used it at the Carsington CMC site for around 5 days and it never deflated. I was concerned at first due to the airbag taking...

I've had an issue with our washroom mixer tap on our 2016 Lunar Delta RI. The tall, square basin tap in the washroom leaks water at the base where it meets the wooden surface. I've unscrewed the plastic threaded nut holding the tap in place inside the cupboard and inspected the braided hoses and...