Recent content by fordcortina

I do see your point if the van is returned for them to fully examine it to establish what is causing the problem but all there doing is sticking the same damp meter on the same spot and saying yes your highly qualified approved mobile technician was right it is a high reading bye bye see you in...

I read in the Consumer rights act 2015 that the buyer should not be left out of pocket as regards any repairs etc. Yet from what you all saying this isnt the case I do wonder if we allow these retailers to get away with to much and then we all suffer at some stage

Thanks Buckman did you sell it back to the retailer you bought it from and did you get a retail price for the van due to the issues or trade price

I agree with you there rationale being they want to see what the problem is prior to getting permission from manufacturer to repair which has logic but when I took it back the first time the engineer didn't check where the problem originated just to confirm the floor was damp so they had no more...

Thanks Roger happy to take it back to do the repair but not just so they can confirm what the approved engineer has already discovered and reported on when I took it back the first time they just confirmed the damp with their meter didn't investigate any further so a wasted trip which meant a...

Bought a new caravan from retailer in 2017 caravan sited 70miles from retailer so use a mobile approved service man to carry out yearly service. Last year a high damp reading was found in rear of van 46% contacted retailer who insisted that I bring the van back to them for them to confirm the...

Thanks for the reply Royston you are right the leak was coming from the "red" valve on the heater but the good news is that whatever was causing the problem has resolved itself so thanks again.

Thanks for the swift replies im back home now but am going down again end of March and will give these ideas a go as taking the van back to the dealer now were all set up will be a pain Thanks again Andy

Hello everyone Just set up my caravan for another year on a seasonal pitch but I have a problem every 10 minutes all of Saturday having setting up on Saturday morning the water pump outside kept activating for about 30 seconds and then turned off initially I thought it was because I had just...