truma water pump

Good afternoon everyone and I hope you can help. My internal water pump (truma) has stopped working. As in flick the switch and it doesn't even make a sound. Worked fine last outing. No settings changed. Nice amount of power flowing. Checked fuses. Any tips on what I should look at before...

Hi we have been on site for 5 days now in our 2019 bailey phoenix with no issues until last night. I poured a cup of water then 5 minutes my wife tried the same but nothing would come out. Its the same on both taps and the shower. The pump switch still lights up green when you turn it on and...

Only had the caravan a week and I've snapped the water pump retaining clip (flag clip) I honestly wasn't sure how to remove it properly and have snapped it off leaving everything but the handle of the flag clip. Is there a way of getting the stem out ? I'm really brand new to this would...