Have to agree the law is not strong enough and for me the manufacturer should be made equally liable for the product with the supplier. I know a few manufacturers have gone to the wall but in most areas it is the suppliers who fail and this leaves the purchaser without a remedy.
I also agree that the commercial contract between the dealer and manufacturer can be more restrictive than the law but dealers are not going to stay with a manufacturer who does not support them when things go wrong.
I still think a manufacturer who gave a replacement guarantee for leaky caravans would make a killing given the publicity this has. There may be problems defining the point at which this comes in but I cannot see the cost is that great. The manufacturer is always going to be faced with the repair cost and once fixed the caravan could be sold on at a modest cost. I would hope the additional sales would more than cover the cost and the perils of getting it wrong would certainly concentrate the minds of the management. I think most of us would be swayed towards any one giving this guarantee even if the cost of the caravan was that bit higher.
I also agree that the commercial contract between the dealer and manufacturer can be more restrictive than the law but dealers are not going to stay with a manufacturer who does not support them when things go wrong.
I still think a manufacturer who gave a replacement guarantee for leaky caravans would make a killing given the publicity this has. There may be problems defining the point at which this comes in but I cannot see the cost is that great. The manufacturer is always going to be faced with the repair cost and once fixed the caravan could be sold on at a modest cost. I would hope the additional sales would more than cover the cost and the perils of getting it wrong would certainly concentrate the minds of the management. I think most of us would be swayed towards any one giving this guarantee even if the cost of the caravan was that bit higher.
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