Having hired a motor home last summer we took the plunge and bought a 5 yr old (10k mileage) Bailey from a local large dealership at the end of September. We used it a couple if times, then having retired in December, looked forward to our first outing this year that was booked for last week.
About 6 weeks ago we noticed the air bag light wouldn't go off, went to the garage (under warrenty) who couldn't book it in for a couple of weeks, but booked it in 2 weeks before the pre booked trip, assuring us it would be fixed in time. Now, 3 weeks since we took it in and still not back , as the ECU that is needed is on back order. Seeing our plans go up in smoke is it reasonable to expect them to provide a replacement motor home till ours is fixed as it is still in warrenty?
About 6 weeks ago we noticed the air bag light wouldn't go off, went to the garage (under warrenty) who couldn't book it in for a couple of weeks, but booked it in 2 weeks before the pre booked trip, assuring us it would be fixed in time. Now, 3 weeks since we took it in and still not back , as the ECU that is needed is on back order. Seeing our plans go up in smoke is it reasonable to expect them to provide a replacement motor home till ours is fixed as it is still in warrenty?