Please see below.Bailey's MD Nick Howard , took a personal interest in this subject. The problem only happens in certain circumstances but clearly demonstrates Polyplastic got it wrong.
Not much else to say, but I hope the following gives you all a better technical understanding of the subject.
Cheers
Alan
Dear Alan,
Thank you for your e-mail, your points have been noted.
I'm seeing the managing director of Polyplastic at our factory tomorrow and will pass on your concerns / suggestions.
Your comments on the consumer appeal (or lack of it) regarding the 'polyvision' windows as apposed to 'conventional' window system is also of interest.
The window system is thermally broken which, as I'm sure you are aware, is an expensive process. This is intended to prevent condensation, but I suspect that this is either being partially bridged by the sealing rubber or attracting condensation because it is near to the exterior of the caravan and therefore gets colder than the interior. We tested a Senator at Millbrook proving ground's thermal chamber in November of last year (down to -15), and the thermal profile of a caravan interior and the difference in temperature between colder and warmer areas is surprising. It may just be that aluminium is not suitable for the inner part of the extrusion.
Thank you for your comments I will advise you of any developments.
Kind regards,
Nick Howard
Managing Director
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From: Terri
Sent: 29 February 2008 15:17
To: kelly watts
Subject: Re: Aluminium Window Frames , My Bailey Series 6 Senator Wyoming (2008)
Dear Nick
Many thanks for the quick reply and detailed explanation. As I said before it is only the internal aluminium profile , not the windows themselves that attracts the condensation. From an asthetic view point they look the part but that wasn't something that bothered me.
I suspect , and forgive me for being presumptive, Polyplastic sold you and other caravan manufacturers pretty ally window frames which were supposed to be even better than those fitted in the Pageant. I suspect Polyplastic did not fully test the windows prior to putting them on the market.
This is an interesting phenomenon from a psychological point of view not dissimilar to the causes of the British Midland Boeing 737 aircraft crash at Kegworth. The engines in previous years models had been bullet proof. To increase power in the latest model the engine manufacturers increased the RPM without testing in service. On paper it should have worked. In the real live world it was disastrous. The engines were recalled and completely redesigned for the new application.
I suspect that is exactly what Polyplastic have done here.Upgraded but forgotten the basic principles of caravanning in cold climates.
We love our Wyoming and don't want to change it. We spent nearly a year considering all the aspects and competition so it wasn't a decision we reached lightly.
It seems we must resign ourselves to using loads of kitchen roll in the winter, first thing in the morning.
If it helps in solving the problem I am happy for you / Polyplastic , to fit any modified or experimental window frames into my Wyoming that may alleviate the problem long term and avoid similar problems on your new caravans.If it means going back to the Pageant style frames then that is no problem for us.
Best wishes
Alan
----- Original Message -----
From: kelly watts
To: Terri
Sent: Friday, February 29, 2008 1:40 PM
Subject: FW: Aluminium Window Frames , My Bailey Series 6 Senator Wyoming (2008)
Dear Alan
Thank you for your email regarding your Bailey Senator Wyoming
The 'Polyvision' windows do have a 'thermal break' between the inner and outer sections of the frame. This is the practice of running a bead of resin into a dedicated trough in the profile and subsequently machining out the bottom of the trough when the resin has cured so that the inner and outer section are connected but, thermally isolated from each other.
Condensation will occur on the outer part ie around the rubber/ window contact point. This is because the inner air is warm, and at that point the frame is cold. I believe a build up of moisture occurs at this point and some water runs across the rubber onto the inner section of the window.
This is largely unavoidable when the section is so narrow unlike domestic aluminium windows our walls are only 28mm thick.
However, we are looking, with Polyplastic, at improving the design but have no immediate solution.
Kind Regards
Nick Howard
Managing Director
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From:
Sent: 29 February 2008 11:08
To: Helpline
Subject: Aluminium Window Frames , My Bailey Series 6 Senator Wyoming (2008)
FAO MR NICK HOWARD MANAGING DIRECTOR
Good morning Nick,
On a personal note may I thank you and congratulate Bailey for offering to take an interest in the Practical Caravan forum. I have already told your Kelly Watts that an active participation in such forums can, in my opinion , only be a good customer relations exercise from your point of view.
I am sure you will have read the posts (over 70 now) on the aluminium window frames condensation problem.
My previous series 5 Pageant Vendee and my in laws Series 6 Pageant Monarch have never suffered any condensation issues.
Believe me , when we were away three weeks ago in the Wyoming the amount of condensation that collected on the aluminium frames was unbelievable.
We upgraded to your flagship range for a number of good reasons and I have to say it was a very close call between the Wyoming and Swift's Conqueror. In the end we went for the Wyoming on the basis all our previous Bailey caravans have been first class and any issues, all minor , have been resolved quickly by Chipping Sodbury Caravans.
Personally the aluminium window frames are of little consequence to me and Terri. She says the frames we had in the Pageant were more than adequate and did the job well. What a shame then that changes have been made which in all honesty do not perform as well as the previous design.
Swift and Polyplastic have refused to discuss the problem any more, in fact they say , there is no problem! That makes me think there is a problem!!
Can you and your design team come up with a solution to resolve this problem please?
I am not looking for any heavy trouble and I can understand a manufacturers desire to keep costs to a minimum and obviously avoid expensive product recalls and litigation etc. The fact remains however that unfortunately the aluminium frames are very susceptible to condensation when touring in the winter.
Surely you could design something that alleviates the problem?
I look forward to hearing from you.
Best wishes
Alan