Damian
Moderator
As the subject of the topic is now in litigation it must not be discussed any further on this website until after the outcome of that litigation.
Users are requested to abide by this decision as it may adversely affect the outcome of such action.
Users are requested to abide by this decision as it may adversely affect the outcome of such action.
Hi Everyone
I've only just caught up with this story - it's all very sad indeed and underlines my policy of buying used at 1-2 years old:
- no serious problems (because you guys have sorted them out!!!)
- still in warranty for those last remaining niggles
- save a few thousand pounds in the process (driving out of the dealer's costs 10% in depreciation)
Think about it - are those very latest designs and fashion items really necessary? (I don't like grey anyway, we had enough of that this summer!)
Alan
I've only just caught up with this story - it's all very sad indeed and underlines my policy of buying used at 1-2 years old:
- no serious problems (because you guys have sorted them out!!!)
- still in warranty for those last remaining niggles
- save a few thousand pounds in the process (driving out of the dealer's costs 10% in depreciation)
Think about it - are those very latest designs and fashion items really necessary? (I don't like grey anyway, we had enough of that this summer!)
Alan
Hi Guys
Just a quick post to keep you updated........
After inspecting the van at the manufacturers and still not being completely happy and satisfied, the dealer have now agreed to swap my van for another new one. Yippee!!! I must say that the dealer has been more than fair now considering the distress it has caused me and my family and of course the dealer over the past few months. We will keep you posted over the next week or so when the deal has been done.
Many thanks for everyones support and advice.
regards
couldn't agree more Joan, I'd like to know what actually gets checked in the pdi, I have had so many faults on my Ace it is unbeleivable how they get away with selling such shoddy workmanship. Mark
hello Kelly, I think it's blindingly obvious that these so called pdi's never take place, this is not just bailey dealers but most, you only have to read through posts on these forums to realize that, as caravanners we spend thousands on these products only to be faced with months of trips to dealers to get things sorted,I myself have an Ace with loads contiual warrenty issues, its hardly suprising that some manufacturers are going out of business....Mark
Hi Mark
It appears your problem was resolved quickly and to your entire satisfaction. Start to finish just how long did it take?
My series 6 Wyoming had a number of minor faults , all of which were resolved quickly by our dealer.
She goes back in november for her first service and resolution of :-
Hot water coming from cold tap!!
Kitchen worktop and bathroom worktop replacement, edging strips came off.
Bathroom door catch does not fully disengage, hard to open.
On windy days oven will not stay alight.
Otherwise we have used her extensively this year with no problems.
There is a pattern emerging. Some problems are of the manufacturers own making whilst a lot of the others involve outside manufacturers, eg ERA, Stoves, Hartal,etc.
In the final analysis caravan Manufacturers could save themselves a lot of grief and cost if their QA/ QC of both internal and external products was improved.
Overall I am happy with my Wyoming but wish it could have been 100% from new.
Surely when we spend
It appears your problem was resolved quickly and to your entire satisfaction. Start to finish just how long did it take?
My series 6 Wyoming had a number of minor faults , all of which were resolved quickly by our dealer.
She goes back in november for her first service and resolution of :-
Hot water coming from cold tap!!
Kitchen worktop and bathroom worktop replacement, edging strips came off.
Bathroom door catch does not fully disengage, hard to open.
On windy days oven will not stay alight.
Otherwise we have used her extensively this year with no problems.
There is a pattern emerging. Some problems are of the manufacturers own making whilst a lot of the others involve outside manufacturers, eg ERA, Stoves, Hartal,etc.
In the final analysis caravan Manufacturers could save themselves a lot of grief and cost if their QA/ QC of both internal and external products was improved.
Overall I am happy with my Wyoming but wish it could have been 100% from new.
Surely when we spend
Hi guys
just to say thanks to everyone for there help on this matter i now hope to be picking up a new spectrum 540 this week i just hope i have better luck with this one as i could,nt take any more caravans with problems!!
just to say thanks to everyone for there help on this matter i now hope to be picking up a new spectrum 540 this week i just hope i have better luck with this one as i could,nt take any more caravans with problems!!
Good luck with the Spectrum Mark ,we have had a 535 since last December and have been really pleased with the van.
Hiya Mark
We have a series 6 wyoming and our van has been in for similar faults, we had a series 5 Indiana before that and within 5 months we had damp, this was due to a faulty window seal and water was coming in, the dealer repaired the van and it was like new. It didnt put us off buying another Bailey because generally speaking you do get alot for your money, however, you also get lots of faults like the ones you have mentioned, I think they are produced on a mass production line and I have been told by a dealer to expect lots of faults with Bailey vans. Ours is a Wyoming and its been in for 10 faults, we only got it in May 08, some of the faults are as you have mentioned, you have worried me over the warped walls coz i am sure ours have gone like that in the bathroom?? I will be checking it over
soon. Trading standards are billiant and I had problems with our new car, they were fantastic and gave me lots of advice, they did say take it back to the supplying dealers and give them the opportunity to fix the car, you can reject the item but I am not sure on the facts so give them a ring, I got my local trading standards no from the net. I have to say that my next van wont be a Bailey because I feel they are made on the cheap and thrown together. Bailey should be looking at the build quality instead of introducing new series and models and trying to outsell the other companies, they should be looking at keeping their customers long term and trying to improve their image for building good qaulity vans, I wish I had looked at these forums before I purchased a van, however, i expect all new vans come with some faults as do cars, just seems to me whatever we buy nowadays theres complete hassle and poor quailty!! Good luck and I hope you get it sorted.
We have a series 6 wyoming and our van has been in for similar faults, we had a series 5 Indiana before that and within 5 months we had damp, this was due to a faulty window seal and water was coming in, the dealer repaired the van and it was like new. It didnt put us off buying another Bailey because generally speaking you do get alot for your money, however, you also get lots of faults like the ones you have mentioned, I think they are produced on a mass production line and I have been told by a dealer to expect lots of faults with Bailey vans. Ours is a Wyoming and its been in for 10 faults, we only got it in May 08, some of the faults are as you have mentioned, you have worried me over the warped walls coz i am sure ours have gone like that in the bathroom?? I will be checking it over
soon. Trading standards are billiant and I had problems with our new car, they were fantastic and gave me lots of advice, they did say take it back to the supplying dealers and give them the opportunity to fix the car, you can reject the item but I am not sure on the facts so give them a ring, I got my local trading standards no from the net. I have to say that my next van wont be a Bailey because I feel they are made on the cheap and thrown together. Bailey should be looking at the build quality instead of introducing new series and models and trying to outsell the other companies, they should be looking at keeping their customers long term and trying to improve their image for building good qaulity vans, I wish I had looked at these forums before I purchased a van, however, i expect all new vans come with some faults as do cars, just seems to me whatever we buy nowadays theres complete hassle and poor quailty!! Good luck and I hope you get it sorted.
how do you know if the walls are warped then?.
i havent had any faults with my wyoming only the seats sagging they have now gone in to be refilled.
but i did have two new sterling elites that i had to reject because of serious faults and poor quality.
jo-anne
i havent had any faults with my wyoming only the seats sagging they have now gone in to be refilled.
but i did have two new sterling elites that i had to reject because of serious faults and poor quality.
jo-anne
Hi jo-anne
your wyomoing should,nt suffer with the warped walls as mine did mine was the louisana and it ws the internal walls that was warped you could tell because the bathroom door stuck out a futher 1 inch at the top and bottom and when you put a spirit level on the wall you couldnt miss it.It was just down to poor finishing. But that all in the past im now a proud owner of abbey spectrum 540 which i must admit i find the build quility world apart from the bailey but its every one to their own
your wyomoing should,nt suffer with the warped walls as mine did mine was the louisana and it ws the internal walls that was warped you could tell because the bathroom door stuck out a futher 1 inch at the top and bottom and when you put a spirit level on the wall you couldnt miss it.It was just down to poor finishing. But that all in the past im now a proud owner of abbey spectrum 540 which i must admit i find the build quility world apart from the bailey but its every one to their own
mark, i totally agree ive had 2 bad sterlings youve had a bad bailey. i think its got alot to do with who does there job correctly at the manu and also the QC and PDI depts.
jo-anne
jo-anne
Fair play to Bailey. They took the Louisiana back and agreed it was not upto spec.
At least Mark wasn't put through months of agony or years in the case of Andy with his Ace Jubilees.
I'd love to hear from the manufacturers exactly what has gone wrong and why these rogue caravans slipped through their QA/ QC net.
And no I am not going around my Wyoming with a spirit level, I don't want to scare myself!! LOL.
Cheers
Alan
At least Mark wasn't put through months of agony or years in the case of Andy with his Ace Jubilees.
I'd love to hear from the manufacturers exactly what has gone wrong and why these rogue caravans slipped through their QA/ QC net.
And no I am not going around my Wyoming with a spirit level, I don't want to scare myself!! LOL.
Cheers
Alan
I must be one of the luckly ones.Picked up our Virgina last Feb and have only one small fault on the cooker with the oven going out,this has been fixed.This is our third new Senator that we have had over the years and no problems with any of them.
Facebook
Twitter