Bailey Warranty claims

[Tricky6263]

Just had our 7 month old Cadiz back to the dealer as we have a few snagging issues....sealant on rear exterior of van coming away, water pump panel switch seems to be INOP, plus a few other little gripes...
Dealer has told me that there is an 8 month wait for parts from Bailey once a claim has been authorised...and some of the smaller items may not be covered by warranty.
Having only had the van since November and having been persuaded to take an extra 3 year parts and labour warranty and a 4 year extension on the body warranty, am I being unreasonable in expecting an expense free warranty period...8 months for parts seems extremely excessive....
Any thoughts greatly appreciated.

 

[Dustydog]

Remind the dealer of his responsibilities under The Consumer Rights Act 2015.
8 months delay is unacceptable.
Have a look at Which? legal for suggested letters you can write to the dealer .

 

[Tricky6263]

Thanks for the advice 👍
I am thinking of cancelling the warranty extensions we purchased if that is going to be the attitude from them going forward.
Cheers