Thank you for your comments regarding the water pump in your tourer.
Whilst the pump operation will be audible, this should not be intrusive.
We would recommend that you take the following steps to reduce this
Open the taps before switching on the pump to ensure that any air inside the pump is pushed out of the system.
Ensure that the umbilical cord is engaged correctly.
Liberally lubricate the water filter inlet nipple 'O' rings with vegetable oil or Vaseline. This will assist with prevention of air being drawn into the system and reduce the level of sound emitted.
I can also arrange for some replacement rubber feet to be sent to you which will also reduce the noise you experience.
Please email your VIN number and address to helpline@bailay-caravans.co.uk and I will arrange for these to be sent to you.
We would be interested in your thoughts on the performance of this component
Kind Regards
Andi Linklater
Design and Engineering Manager
Whilst the pump operation will be audible, this should not be intrusive.
We would recommend that you take the following steps to reduce this
Open the taps before switching on the pump to ensure that any air inside the pump is pushed out of the system.
Ensure that the umbilical cord is engaged correctly.
Liberally lubricate the water filter inlet nipple 'O' rings with vegetable oil or Vaseline. This will assist with prevention of air being drawn into the system and reduce the level of sound emitted.
I can also arrange for some replacement rubber feet to be sent to you which will also reduce the noise you experience.
Please email your VIN number and address to helpline@bailay-caravans.co.uk and I will arrange for these to be sent to you.
We would be interested in your thoughts on the performance of this component
Kind Regards
Andi Linklater
Design and Engineering Manager