We too have a Swift, a 2019 dealer special based on Challenger, our ninth caravan and not the worst by a long way,we have had the usual extra screws floating about, a repair to over door control panel, and a few cupboard doors that have needed tightening, and stiff roof blinds
Our plan is to keep this van as our last van, to that end just had new tyres fitted, mainly because sadly we don't want to risk changing it for potential problems with a new one.
The comments ref Trustpilot really chimed with me, as they contacted me recently having removed my reviews for a company and accused me of spammimg. They stated they use AI to check posts,funnily all my reviews were 1 star that were removed.
I asked them to stop sending me automatically generated response, and they then sent me another automatically generated response, IMO Trustpilot is a complete waste of time.
I feel sorry for the gentleman in the video, and he has paid a lot more for his caravn than we did, even though cost should not really come into it,it is simply not acceptable for a product to fail to perform it's intended purpose, the washer under the badge was simple lack of attention to detail at the factory.
I have concerns that caravanning will cease to exist in its present form, the rush to net zero and electric vehicles, the cost of the caravans themselves, ever increasing site costs and the demands placed on household budgets, will in my view dramatically change the way people choose to spend their time and money
In some cases the manufactures have themselves to blame and it may be too late for them when they realise the size of the problem