As our van is coming up to a year old, and the dealer told us we must have it regulary serviced in order for the warranty to be valid, it is now time for its first service.
So last Thursday I took it to the dealership for its first service and for some warranty work to be carried out.
The cost of a service for a single axle is £163.00 inclusive of vat plus any parts and consumables used. The chap behind the counter told me that the total is usually about £190.00.
So talking to one of the lads in the workshop I was told that they are allowed 3 hours for a service from start to finish, and that the hourly rate we pay £41.00.
If you work it out thats £143.00 on labour and £20.00 is missing somewhere, bearing in mind they charge about £27.00 for bits etc. I asked what bits are used and he said on a new van like mine a couple of 1 shot nuts for the hubs and a tin of brake cleaning spray to clean the brakes, and a few squirts of grease on the over run and on the corner steadies. Basically thats it, of course they do the gas test, electric test and damp test and check the windows open and shut etc.
I was also informed that all this takes no more than a couple of hours and new vans are built so well these days that no more needs to be done.
So for £190.00 do you think thats value for money ? I'm still baffled as to where the other £47.00 has gone, plus there is my expense in getting the van there.
If I did'nt talk to the lads in the workshop I would be none the wiser.........
So last Thursday I took it to the dealership for its first service and for some warranty work to be carried out.
The cost of a service for a single axle is £163.00 inclusive of vat plus any parts and consumables used. The chap behind the counter told me that the total is usually about £190.00.
So talking to one of the lads in the workshop I was told that they are allowed 3 hours for a service from start to finish, and that the hourly rate we pay £41.00.
If you work it out thats £143.00 on labour and £20.00 is missing somewhere, bearing in mind they charge about £27.00 for bits etc. I asked what bits are used and he said on a new van like mine a couple of 1 shot nuts for the hubs and a tin of brake cleaning spray to clean the brakes, and a few squirts of grease on the over run and on the corner steadies. Basically thats it, of course they do the gas test, electric test and damp test and check the windows open and shut etc.
I was also informed that all this takes no more than a couple of hours and new vans are built so well these days that no more needs to be done.
So for £190.00 do you think thats value for money ? I'm still baffled as to where the other £47.00 has gone, plus there is my expense in getting the van there.
If I did'nt talk to the lads in the workshop I would be none the wiser.........