When I bought my Gobur 10/2 Slimline I received the registration document really quickly. When I traded in that 'van for my 10/2T I waited a couple of months without hearing anything, so I gave CRiS a ring and got 2 documents within a few days of each other!
bought our van on 1st March and still had not received it. Rang them yesterday and they promised it in 7 to 10 working days. Told them we were going abroad next Tuesday and asked them to email; it which they did last eve.