Parksy said:I have to say that despite their perceived popularity, for me Eterniti were an expensive niche product with reported problems surrounding build quality, and no dealer network which meant that repairs had to be done at the factory.
They'd have had to have a proven track record for me to ever consider buying one even though I liked the idea behind the design.
Swift, Bailey, Elddis et al might seem a bit staid and boring at times but at least these companies are firmly established and appear to have ridden out the global financial crisis, recession etc.
I'm sorry for those who have lost their jobs, but I feel very sorry indeed for those who ordered Eterniti caravans, paid substantial deposits and have little or no prospect of a refund unless they paid by credit card.
There are also people who allegedly traded in caravans against as yet undelivered new Eterniti models and they too appear to have lost out.
Eterniti were allegedly still taking orders and substantial deposits from potential customers in February and March according to comments on other caravan forums, they were at the February NEC show.
Sorry Rob, but some fellow caravanners have bid a sad farewell to their savings and any chance of ever owning a new caravan again, and my sympathy is reserved for them.
Parksy said:According to reports on other forums there were certainly one or two, probably many more who placed orders at the NEC with little or no prospect of a caravan being built or delivered.
The deposit seemed inordinately high plus the old caravan in part ex straight away rather than just before the handover.
That alone would be enough to put me off but it's easy to be wise after the event.
I read Editor Rob Ganley's blog with interest, it mentioned slower than expected sales as one of the reasons for the company's demise, and gave details of how exciting some thought this new range of caravans may be.
I'd have appreciated a blog about how buyers can avoid losing hefty deposits using credit card payments more than a piece mourning the loss of what on the face of it looked a risky venture into caravan manufacture, and those 'lucky' enough to have already bought an Eterniti now face having to buy some sort of breakdown insurance rather than having the manufacturers guarantee that they should be entitled to so advice for them wouldn't have come amiss.
As is usual with touring caravan buyers, the customer or end user is last in the queue again.
We've put up with the cottage industry mentality amongst caravan manufacturers and dealerships for far too long, but with the price of a new tourer approaching and in some cases well in excess of £20,000 we are not paying cottage industry prices and when something like this goes badly wrong there are ordinary hard working people who are well out of pocket.
As someone who reads about caravan problems week in, week out I have to strongly disagree with the editorial blog, in fact there's almost steam coming out of my ears!
One would hope that somebody somewhere would stand up for customers interests rather than manufacturers, dealers and industry insiders.
It would make a refreshing change.