FAO Andy Swifts re front window

[grandadbaza]

Sorry to be a pain again Andy, I know you have sorted a few problems for me , but the front window problem is back, I have allready had the centre window replaced twice , the last time was in February of this year ( I think as I am away at the moment and have not got my diary with me ) and have just noticed the winged shape defect is in the centre of the window , I was told by the dealer and was led to believe from this forum that the window manufacturers had sorted this problem by altering the window ,I had the "altered" window fitted last time ( I assumed I had) but it doesnt seem to have worked .it appears that the consensus of opinion is that high motorway speeds are the cause of the problem ,since the last window was fitted I have only towed on a motorway once since it was fitted and that was last thursday when I traveled the A180,M180,M18 and a very short time on the M1 on my way to Losehill CC site in Castleton, as the problem been sorted by the Manufacturers?? or have I had an old type replacement fitted??

Baza

 

[Heethers]

Andy of Swift, l am about to have the front window replaced on our Ace Firestar by Discover Leisure under warranty, Baza who fitted yours, your dealer.

Andy how do we know the correct type of window will be fitted as l like Baza don't want to have to go through the same procedure again.

NigelH

 

[grandadbaza]

Hi Nigel ,it was fitted by Couplands of Louth ,in fact both of them

Baza

 

[johnwendy]

I hope this isn't going to be a recurring problem as ours is back at the dealer for the window to be replaced at the moment!

If Andy at Swift reads this perhaps he could reassure me?

Wendy

 

[Heethers]

Andy my warranty is being processed and window on order through Joe Bailey of Discover Leisure, l am waiting an email on this very subject, is the window of the new type which we are all led to believe solves the problem.

Andy can you give us all an answer that the problem as be resolved on the windows you will be supplying for replacement, after all even Swift would not want to have to replace windows which have been replaced before under warranty , wouldn't be cost effective to all.

NigelH

 

[Heethers]

Baza do l read it right you have had two windows replaced under warranty.

NigelH

 

[grandadbaza]

Yes Nigel you read it right the van is 16 months old and I am on my third window ,the original and 2 replacements, apart from anything else it is getting a bit boring and expensive to me to keep returning to the dealers to get it changed

Baza

 

[Heethers]

Andy of Swift, whats going on with these front windows, l am rather worried that l will have the same out come has Grandadbazza, surley its in Swifts interest to resolve this, you will look pretty stupid if it is found out you are using up a bad batch of windows, after all you said you had solved the problem with the window supplier.

NigelH

 

[grandadbaza]

Hi Andy have you read this post?????

 

[johnwendy]

Maybe this would have been better posted in the General section or Buyers Guide where Andy of Swift could spot it?

 

[grandadbaza]

Thanks John and Wendy ,I have tried it on both

Baza

 

[Heethers]

John/Wendy/Grandadbaza, seen the post and answer on General this mornig from Andy of Swift, still a little worried about is reply.

NigelH