new fridge on new abbey caravan, (cant be bothered with dealer,gone off them a bit) it just doesnt work, it doesnot keep things cold, this is on the electric, not tried the gas to full extent as the new smell, was annoying, but i want it to work on electric anyway, i know this is rather a broad question but can anyone help,the light comes on so i know its getting some sort of power, the settings on the fridge are as they should be, its as if the bit that should make it cold, just doesnt,thankyou all, just in case any one can help,
fridge not working
- Thread starter ed1
- Start date
hi ed , hope this helps 2 weeks ago in cornwall our fridge seemed warm the light was on in the fridge but the tiny light next to the selecter switch was not lit as we had travel,d down on 12 v it was cold i tried it on gas and it worked, after telling the wife i am not an "electrician" i thought i would check the fuse (elddis crusader aurora behind fire ,take 2 drawers out)you can imagine my "shock" at finding the plug had come out of the socket "plug in job done" . and before anyone says that cant happen let me tell you it did .p.s. the fridge had worked for 2 weeks in france in may and it had been serviced in april so had not been left out at dealers MISTERY jim
Hi Ed
Is your fridge Dometic or Thetford, if it is Dometic you can contact them and an engineer will come out to sort the fridge out under warranty no cost to you, I can't speak for Thetford because all our fridges have been Dometic, if you have Dometic try this number for help 01582494111.
Is your fridge Dometic or Thetford, if it is Dometic you can contact them and an engineer will come out to sort the fridge out under warranty no cost to you, I can't speak for Thetford because all our fridges have been Dometic, if you have Dometic try this number for help 01582494111.
Damian
Moderator
Ed, to check if the electric element is working, switch the fridge on for about 30 mins, then take off the lower fridge vent on the outside of the van, should be just a single turnbuckle on the centre left of the vent cover,1/2 turn releases it, then ease off the cover, it has a locating lug at the opposite end so take care, and it may be a little stuck to the mastic around the frame it sits in.
Turn off the electric, then look through the vent opening, on the right side is a vertical tube wrapped in thin aluminium and there should be 2 silver coloured elements entering the tube at right angles to it, both with cables attached, one will probably be red and one grey, or maybe both grey.
Feel the metal of the end of the elements, but take care, one should be hot, and the other probably warm as it is so close.
The hot one will be the 240v one.
If neither are hot, the the element is not working, so the fridge will not cool.
The fact that the light in the van is lit does not mean that the element is actually working, just that 240v is present at the switch.
Turn off the electric, then look through the vent opening, on the right side is a vertical tube wrapped in thin aluminium and there should be 2 silver coloured elements entering the tube at right angles to it, both with cables attached, one will probably be red and one grey, or maybe both grey.
Feel the metal of the end of the elements, but take care, one should be hot, and the other probably warm as it is so close.
The hot one will be the 240v one.
If neither are hot, the the element is not working, so the fridge will not cool.
The fact that the light in the van is lit does not mean that the element is actually working, just that 240v is present at the switch.
thetford do a call out service too under warranty, mine worked on gas and 12v fine but intermittent on 240v, ended up having a new fridge under warranty but it took a couple of months to arrive.
Gary
(2005 Swift Sprite Musketeer, Disco TD5 facelift)
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