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Handbook for new caravan

Should I expect to get a handbook with a new caravan? There isn't one, and as we are having to return to the dealer tomorrow to sort out a few problems (tell you later) it would be useful to have your feedback.

thanks

Vi
 
vi you get a handbook with every new caravan it might of been taken before you bought the van , what kind of van is it ian....
 
Hi Ian

It's a Burstner. I have asked the dealer today when we had to take it in for various problems and they have ordered one for us. I don't know why it wasn't there in the first place.

Vi
 
Hello again vi

am pleased you are going to get sorted and cant get over you are having problems with a burstner all the best for the future happy hols ian.l
 
Hi

We have just picked up a new Hymer Nova complete with handbook,(as big as a telephone directory). Mind you after nearly 2 hours hand-over with your your own personal dispatch manager, we hardly needed the handbook.

Every one at Lowdhams leisure (Notts) were absolutely fantastic.First class in every respect.

Most organized and professional hand-over you could ever wish for.

Regards Nidge
 
Hi all

Have posted an account of our Burstner problems under the forum for caravan makes....hope you will all read it,

thanks for the responses

Vi
 
See the thread under Burstner in Buyers Guide Caravans.

From my research of the electical side it is an offence not to provide a handbook covering at least the electrical side, but as I have explained there the Burstner manual is the sorst I have ever seen in this respect and to all intents useless for trouble shooting.

Not if you want to know how to arrange the seat cushions, then there are 5 very clear pages showing you exactly how.

Also beware that it seems Burstner vans do not carry a certificate of electircal compliance, so please check out the electrical installation (mains) or get some qualifed person to do it for you.
 

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