Hartal Habitation door damage

Jan 12, 2014
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Our Hartal habitation door has a viewing
window in it that has been damaged. A strong wind caught it and the door
slammed back against the external oven vent and has cracked the bottom of the
window. However, this is only cosmetic and the double glazed unit behind it is
unaffected. The rest of the door is OK and functions correctly.

We have had a quotation in excess of £3k to
replace the whole door and possibly the frame, which is frightening given that
the damage is purely cosmetic.

Thus my question is whether anyone has had
a similar issue and was it repairable without having to have a whole new
door/frame? You would have thought that, in the worst case, the actual window
would be replaceable as a complete unit as the double glazed unit & the
outer Perspex cover are probably a bonded unit. However the best scenario for
us would to be able to change the external Perspex only.

We have lodged an insurance claim for it
but it is still awaiting approval [or otherwise] as we assume that the
assessors are tied up at the moment with the flood claims.

If there is a cheaper/easier option we
would go with that and not bother the insurers.

PilgrimPhil
 
Jan 27, 2013
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Have you tried to contact Hartal (try Google) to see the range of spares available. Does not your insurance cover accidental damage?
 
Jan 12, 2014
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Thanks for those suggestions.

I have just had a better look at the window and I originally thought that the blinds were "captive" within a double glazed unit, but they aren't!!

The window is just a thin sealed unit with the outer Perspex broken/cracked

I have just e-mailed Hartal directly to see if the glazing can be removed from the outside. I won’t be holding my breath for a response though!!

PilgrimPhil
 

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