Insurance Co (again) Sorry

[Alison_5133771]

Hello everyone,

I'm a new member as of today and I've been reading everyones' comments about the dreaded insurance troubles. I haven't heard anyone mention who I have insured with so was wondering if anyone had any info on them. Hope I won't be in any trouble over mentioning their name, Tourer Select, will I? I insured with them last year but as that was my first year and fortunately, nothing went wrong I haven't had to trouble them. Does anyone else out there know of them?

Thanks, Alison

 

[Icemaker]

tourer select are one of the bigger companies and i have not heard any really negative coments about them, having said that ive not heard any good comments either but silence is usually a good thing as we all know company names only really ever come to light when that company gives bad service. get as many quotes as you can then decide which insurer gives the best value for money, just avoid the un-named dreaded one? (see freedom of speach).

 

[Alison_5133771]

Icemaker,

Many thanks for that, I will sleep easier now. I just thank God I didn't go with my first choice!

Alison

 

[dragon32a]

Must be ok. YOUR POST IS STILL HERE!!!!

Don

 

[Nidge1]

Hi Alison,

You should not have any problems with Tourer-Select. I was insured with them for 6 years and made 2 claims.

The first was on a brand new Avondale,only 1 week old,It flooded onastorage site.They gave me the OK to order a brand new van after only a few days of my initial phone call and not even a loss adjuster had been to look at the van.

The second was accidental damage to the van at home, again no problems with the pay out. In total my claims amounted to around

 

[CliveV]

Must be ok. YOUR POST IS STILL HERE!!!!

Don

LOL!!!!

 

[Alison_5133771]

Thanks Nidge,

Its a relief to hear that they are OK. Hopefully though, I won't have to contact them.

Alison

 

[Stephen_374225124]

tourer select are one of the bigger companies and i have not heard any really negative coments about them, having said that ive not heard any good comments either but silence is usually a good thing as we all know company names only really ever come to light when that company gives bad service. get as many quotes as you can then decide which insurer gives the best value for money, just avoid the un-named dreaded one? (see freedom of speach).

Hi icemaker can you direct me to the freedom of speech where i can check out the said dreaded one just to make sure?

thanks Steve

 

[Stephen_374225124]

Hi all, just want to look in freedom of speech but new to site ,cant seem to find it anywhere,want to find out who the dreaded firm is just to check my own insurance

many thanks Steve

 

[Clive-Cardiff]

Hi Steve, I didnt know the company name either, but if you follow the links in Big Roy's post of 28th July you can find it named on the other site.

 

[Eddie1FromNottingham]

Steven,

Just keep following the Links regarding Freedom of Speech Etc. You will soon work out which Company isn't Giving a very good De&l. But be Quick before any reference to *&* is removed!

Regards Eddie1. From Nottingham.

 

[CliveV]

Steven,

Just keep following the Links regarding Freedom of Speech Etc. You will soon work out which Company isn't Giving a very good De&l. But be Quick before any reference to *&* is removed!

Regards Eddie1. From Nottingham.

I like it Eddie!!!!

 

[sylv_374228951]

I've heard Crusader are pretty good, big security discounts and p.c gave them a good write up in oct issue.

 

[mealsonwheels]

I'm sure many of us would be interested in hearing of forum members personal experiences regarding their caravan insurance, to enable us to make an informed decision when the time comes to renew our policies.

We have been with Armon Heath & Dane for two years, but have never had to make a claim, so have no way of knowing if we're with a good company. Our renewal came through the post today and we would be interested to hear from forum members who have had to claim on their insurance and what their personal experience was, to help us make an informed decision.

 

[Damian]

We are with the CC, had a claim, very quickly sorted out, no problems, very helpful and efficient.

When you have to claim is when you find out just how much of a deal you thought you had.

My recommendation based on personal experience,Caravan Club

 

[MalcolmL]

I, too, am insured with the Caravan Club. I had the misfortune to tip our Bailey Senator Oklahoma onto its side in Feb 05. The assessor examined the 'van within three days, reported back to the CC's agents who advised me within eleven days of the accident that the 'van was being written off and that a new one would be ordered under the new-for-old policy. Needless to say, I was delighted with the service I received.

 

[allen1]

Im with NFU when my caravan burnt to the ground I had a new caravan on my drive within 10 days with a new for old policy

and it was a lot cheaper than the CC club

 

[mealsonwheels]

Just tried to fill in an on-line quotation for caravan insurance at Tourer Select and they haven't even updated their calendar to include 2007! Decided to notify them on 'contact us' and I get an error message telling me my e-mail address is 'not valid'(it is) Aaaaaaargh!!

 

[Guest]

I have no experience of caravan insurance with the CC, mainly because I had what I considered, such poor service with both car and house insurance, so for the van I deliberately went to another provider. Devitts for one reason or another, overcharged me for 6 years on car insurance by about 100% compared with other Companies, and I fully admit my own stupidity in not catching it sooner. Details of what I was paying for was never supplied with the renewal notice, and as I was working overseas tended to just pay the debit and let it ride. As I usually arrived home after it had been paid, I tended to just file it as other matters were more pressing. Bizarrely when this all came to light on my retiral and I found out how much I was overpaying, the insurance company Devitts had been using to provide the insurance for the previous 6 years refused to renew my insurance, evidently because I was now a safe, social domestic driver, not a high risk, high premium customer. Yet the same Company happily advertises this market in its own website. If you can understand it then you are better than I. I swopped to Saga and each renewal date now receive a 3 page document outlining all the factors they have used to come up with my renewal premium, not a piece of paper with code numbers and no explanation whatsoever. I have kept the last one and pinned it to my notice board with the words 'you idiot' written in large pen over it, just to remind myself never to trust any Company, or for that matter my own tardiness.

As far as house insurance is concerned, I fell foul when I retired and tried to get cover for going on holiday. I was advised the maximum time I could leave my house unoocupied was 31 days, not really good when you plan on 3 months in France. I was also told by Devitts when querying this, that no other Company would give me more. Absolute BS. Saga offered immediately 60 days unoccupancy and more on payment of a small premium, so I swopped to them, and saved money as well. So after 20 years of being a customer the CC, or realistically Devitts, lost all my business for poor service.

I do admit to still using the Red Pennant service for my trips abroad, and although it is expensive, I respect it. But as for general insurance, I would always recommend shopping around

 

[colin(bridgend)]

I requested a quote from NFU and they turned out to be approx.

 

[Allyson]

Looking for the best car insurance cover for my father yesterday on the interent, I noticed Rias covers caravans, anyone any feed back on this insurance company?

Allyson

 

[BeemerMal]

I am now with the CC because they improved on their quote over my previous insurer who were the NFU who, by the way are great for insuring t/a vans. I shop around every year.

Fortunately, I have not made a claim so I guess I cannot advise on how good they are, because making a claim is when it matters most.

Our friends had to make a claim through their insurers who were no he&lp at all when they came to claim.

One point worth noting, we have all our caravan belongings covered on our house insurance so we only insure the actual value of the caravan and the awning. There are savings to be made because most home insurance policies cover personal belongings, away from home anyway.

 

[Robtel]

I used to be insured with N.F.U.,no problems but then I never had to make a claim either. Changed to Caravan Club a few years ago because NFU's new for old only covered vans up to 5 years old where CC went up to, I think 10 years, and was not that much more expensive.Changed the van since then but stuck with the C.C.

I had to make a claim for the first time in 25 years last October when a gate post at the entrance to a site jumped out and hit the side of the van (devious things, these gateposts!). Absolutely no problems from the C.C. regarding getting the go ahead to repair the van. It's only a small dent to the side but apparently the full side will need re-panelled. Assessor gave the o.k. for repair within the week. If only getting the replacement parts was as quick as getting the insurance go ahead. Van going in for repair next week, that's since beginning of last October.

Watch out for those gateposts!!!!

Robert

 

[mealsonwheels]

After getting a few quotes and weighing it all up, we insured with Caravan Guard in the end. They won an award for their caravan insurance in 2005 and were also less costly than the Caravan Club. As I mentioned earlier, unless you've made a claim, you have no way of knowing if you're with the right company, all you can do is read the small print carefully and choose the policy that best fits your requirements and hope you never need it.

 

[Ewan_5130997]

I insured with caravan guard when we bought our new van last August. I have unfortunately had to make a claim but Caravan Guard were excellent. 1 phone call from me and they have taken care of everything else. It may be a different story when renewal is up, but at the moment I couldn't be happier.