I have insured our 2007 Bailey Senator Arizona caravan for a number of years, mainly because of their New for Old policy for 'vans up to 15 years old. The NfO policy includes a condition that the 'van is serviced by a NCC Approved Workshop annually. I have complied with this requirement using an NCC approved mobile workshop. The caravan is stored in a specially designed area in our large front garden in a very low risk area.
However when my renewal documents, renewal is due on 29th May, arrived it still included the annual servicing condition. I queried the servicing requirement as it was not possible to comply with it. I was advised that, on an individual basis. the underwriters were varying this condition. I subsequently received revised renewal documents with the following additional condition.
"CS99 Due to the current COVID-19 lockdown YOU are not required to comply with the Servicing Condition of YOUR CARAVAN until YOUR next renewal date 29/05/2021 and YOU will be allowed 30 days from that date to comply"
Whilst welcoming this reasonable variation I, also, asked if ********* were not offering any reduction in the premium as the caravan cannot be used in the near future due to the lockdown and indeed has been unusable for the last 6+ weeks. The renewal premium has risen from £247.63 last year to £253.61 I was, however advised by the operative that******** were not offering any premium reduction as they were still insuring our 'van against other risks such as fire. However, I feel that the risk to the 'van is considerably less whilst it cannot be used.
Have anyone else been offered reduced insurance premiums because of the current situation? I will certainly been looking at other insurers if ********remain intransigent on this issue.
I'd be interested to hear of others in a similar situation or relevant comments
Tim & Cary
Moderator Edit: The name of the insurer has been removed.
If there is an issue with a specific company please take it up with them.
Naming and shaming is not allowed on this forum.
However when my renewal documents, renewal is due on 29th May, arrived it still included the annual servicing condition. I queried the servicing requirement as it was not possible to comply with it. I was advised that, on an individual basis. the underwriters were varying this condition. I subsequently received revised renewal documents with the following additional condition.
"CS99 Due to the current COVID-19 lockdown YOU are not required to comply with the Servicing Condition of YOUR CARAVAN until YOUR next renewal date 29/05/2021 and YOU will be allowed 30 days from that date to comply"
Whilst welcoming this reasonable variation I, also, asked if ********* were not offering any reduction in the premium as the caravan cannot be used in the near future due to the lockdown and indeed has been unusable for the last 6+ weeks. The renewal premium has risen from £247.63 last year to £253.61 I was, however advised by the operative that******** were not offering any premium reduction as they were still insuring our 'van against other risks such as fire. However, I feel that the risk to the 'van is considerably less whilst it cannot be used.
Have anyone else been offered reduced insurance premiums because of the current situation? I will certainly been looking at other insurers if ********remain intransigent on this issue.
I'd be interested to hear of others in a similar situation or relevant comments
Tim & Cary
Moderator Edit: The name of the insurer has been removed.
If there is an issue with a specific company please take it up with them.
Naming and shaming is not allowed on this forum.
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