Seven years ago I recommended a friend to an insurance backed by a club for their latest motorhome, as being specialists in this field. Just before Christmas, his motorhome was written off whist parked outside his home in the early hours of the morning. Since then the insurers have been a nightmare. The insurers have now told him that the insurance company will not pay more than my friends paid for the motorhome, despite it being supposedly insured for market value. As we all know, the value of any pre-loved caravan or motorhome has rocketed since Covid-19 and lockdown. There are a multitude of other ways that the insurance has let my friends down but through no fault of their own, they will be left severely out of pocket. So everyone - check that you are adequately covered and get values confirmed in writing. I did, was not happy with the answers I got so went with an insurer that gave me answers that I was happier with, even though they are not 'specialists' with motorhomes. Insurance is important but good insurance is very important especially when you need it. Cheap or so called specialist insurance is not always the way. I hope this helps people steer clear of one less savoury habit of some insurers.