Aimed please at owners of the current style of Nissan X-Trail. One in particular contributor John G Watson who is;/was an X-Trail owner.
In process of purchase of new X-Trail having owned two earlier versions., in fact awaiting delivery. Was made aware by Salesman that the spare wheel of current model was a sixteen inch on a steel rim and whilst suitable for limited solo driving, not suitable for towing. No mention was made of any other choice or option.
At recent NEC raise this on the Nissan stand being the official partner supplying the tow vehicles. as it seemed at odds with the principle of a vehicle largely used for towing to have this 'limitation.Told a normal full size wheel was available and would fit the tyre well.
Raised with the Dealer on Friday, no information was known about this possability, raised with Nissan Helpline rubbish advice to go back to the Dealer for the answer. Solution finally to confirm a 'fit' in the existing tyre well was to jack up an X-Trail, take off a wheel and see if it physically fitted in the tyre well. Why is this information not so readily available anywhere?
According to the pictures sent it does.
Now the rub. Two choices if this avenue is to be followed through. Option one a steel rimmed full size tyre at £338 or an alloy with a full size tyre at a staggering £588.
Remember not taken delivery as yet and thought it would be the case that these additional costs would be offset by taking back the temporary wheel, giving an allowance for this, meaning only the net difference in cash terms would have to be paid.
Guess what, No, the temporary spare steel sixteen inch wheel came FREE with the vehicle, there would be no refund and the full amount would be required to be paid. What the hell do Nissan and its Dealers expect you to do with a sixth unwanted temporary tyre. This really is boardering on extortion and blackmail.
Seems vehicle being sold with a tow bar fitted and supplied by a main Nissan dealership and a temporary wheel not suitable for towing, makes the vehicles not fit for purpose. Or am I being uncharitable?
A ludicrous situation or is it me? Do feel free to express your views, no offence taken.
Unless I am advised otherwise battle will recommence on Monday.
Many thanks..
Bernard
In process of purchase of new X-Trail having owned two earlier versions., in fact awaiting delivery. Was made aware by Salesman that the spare wheel of current model was a sixteen inch on a steel rim and whilst suitable for limited solo driving, not suitable for towing. No mention was made of any other choice or option.
At recent NEC raise this on the Nissan stand being the official partner supplying the tow vehicles. as it seemed at odds with the principle of a vehicle largely used for towing to have this 'limitation.Told a normal full size wheel was available and would fit the tyre well.
Raised with the Dealer on Friday, no information was known about this possability, raised with Nissan Helpline rubbish advice to go back to the Dealer for the answer. Solution finally to confirm a 'fit' in the existing tyre well was to jack up an X-Trail, take off a wheel and see if it physically fitted in the tyre well. Why is this information not so readily available anywhere?
According to the pictures sent it does.
Now the rub. Two choices if this avenue is to be followed through. Option one a steel rimmed full size tyre at £338 or an alloy with a full size tyre at a staggering £588.
Remember not taken delivery as yet and thought it would be the case that these additional costs would be offset by taking back the temporary wheel, giving an allowance for this, meaning only the net difference in cash terms would have to be paid.
Guess what, No, the temporary spare steel sixteen inch wheel came FREE with the vehicle, there would be no refund and the full amount would be required to be paid. What the hell do Nissan and its Dealers expect you to do with a sixth unwanted temporary tyre. This really is boardering on extortion and blackmail.
Seems vehicle being sold with a tow bar fitted and supplied by a main Nissan dealership and a temporary wheel not suitable for towing, makes the vehicles not fit for purpose. Or am I being uncharitable?
A ludicrous situation or is it me? Do feel free to express your views, no offence taken.
Unless I am advised otherwise battle will recommence on Monday.
Many thanks..
Bernard