We had planned to visit the NEC Caravan Show either on Wednesday or Thursday but owing to family commitments we ended up going on Friday
The show seemed a bit quiet, from what we saw there were no writers from Practical Caravan on or around the PCv stand as in previous years, maybe they had all headed back home. I enjoyed looking around some of the new ranges and I was glad to see Deathleff and Eriba exhibiting their modern retro designed lightweight caravans.
We were really very pleased to be able to meet Charlotte, the very pleasant friendly and helpful Customer Service representative from Jonic Caravan Bedding.
We bought a set of fitted bed linen from Jonic some while ago when we bought our first new caravan from the NEC, but unfortunately the suppliers of the material let Jonic down over quality issues.
To cut a long story short, we returned our bedding, there was a complete mix up at Jonic who hadn't long started up and were snowed under, and the same bedding was returned to us.
I was taken ill around then and had to be admitted to hospital which meant that the bedding issue was forgotten, time marched on and we chalked it all down to experience in the end.
We were delighted when, some months ago Charlotte who had recently taken responsibility for customer care at Jonic contacted me via email completely out of the blue!
She'd looked through the records, surmised that a mistake had been made, and offered us a replacement set of fitted bed linen there and then.
Of course Herself, who had initially bought the bedding, was very pleased to accept Charlottes kind offer, and the fitted bedding set that she sent us is of far superior quality to the original and it matches the caravan upholstery and curtains perfectly, so thanks again Charlotte and it was really lovely to meet you at the NEC
The show seemed a bit quiet, from what we saw there were no writers from Practical Caravan on or around the PCv stand as in previous years, maybe they had all headed back home. I enjoyed looking around some of the new ranges and I was glad to see Deathleff and Eriba exhibiting their modern retro designed lightweight caravans.
We were really very pleased to be able to meet Charlotte, the very pleasant friendly and helpful Customer Service representative from Jonic Caravan Bedding.
We bought a set of fitted bed linen from Jonic some while ago when we bought our first new caravan from the NEC, but unfortunately the suppliers of the material let Jonic down over quality issues.
To cut a long story short, we returned our bedding, there was a complete mix up at Jonic who hadn't long started up and were snowed under, and the same bedding was returned to us.
I was taken ill around then and had to be admitted to hospital which meant that the bedding issue was forgotten, time marched on and we chalked it all down to experience in the end.
We were delighted when, some months ago Charlotte who had recently taken responsibility for customer care at Jonic contacted me via email completely out of the blue!
She'd looked through the records, surmised that a mistake had been made, and offered us a replacement set of fitted bed linen there and then.
Of course Herself, who had initially bought the bedding, was very pleased to accept Charlottes kind offer, and the fitted bedding set that she sent us is of far superior quality to the original and it matches the caravan upholstery and curtains perfectly, so thanks again Charlotte and it was really lovely to meet you at the NEC