We drove up to buy a secondhand van from them that we had seen on the internet. Requested few minor repairs and new bits where others were worn/rusty and this was agreed for the deal to be done.
The next week we towed our 2004 van 200 miles up there to part ex. When we arrived bits had been taken off another secondhand van and put into the one we were buying instead of the new things promised eg. new pump, new oven shelf as the other one was past redemption, new shelf in the fridge as the old one had sort of grey rust on it.
The motor mover packed up as they were trying to get out the van we were buying, they kept us waiting 2 hours and again, took a used printed circuit board from another van to get it going.
Had we not driven all that way, froze within an inch of our lives staying in the arrivals area at Clumber Park overnight, we would definitely have told them to stick it.
I felt they took advantage of the fact that we lived so far away and knew they didn't have to bother too much because it was unlikely we would go all the way back when issues arose, which they did.
At the Clumber Reception the warden had warned us against buying from them. Apparently they had fleeced his elderly father in law by giving him an inappropriately low price for his van. I like to make my own mind up about people but I wish I'd taken his advice in hindsight.
In my opinion they are just con merchants who screw the last penny out of deals as they can. The salesmen in general are young, cocky and have all the patter but are not interested in giving a decent service, they are more like predatory sharks.
Sorry if this offends but it is what it is.
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