Right to repair
- Thread starter Buckman
- Start date
It’s came about from the EU but how practical it will be in the real world has fostered a deal of debate. Certainly spares availability is good but if that means a maker has to buy several years worth of parts early on in the life cycle it will increase purchase costs. This could be a real issue as on older appliances particularly electronic parts go obsolete more rapidly than the appliance. Soldiering on with old appliances might also be bad for energy efficiency. Not convinced.
The right to repair legislation in the UK is not as strong as it is in other countries. I believe it expected to be extended to have a wider scope, but I'm not sure there's a hard time scale. And despite the ethos, there are plenty of get rounds that some manufactures might employ.
But at least its a step in the right direction.
As for old appliances not being as efficient as new ones, that might be true, but looking at the energy and materials needed to manufacture a new appliance might not compare well with the lower impact or continuing with a repaired old one.
But at least its a step in the right direction.
As for old appliances not being as efficient as new ones, that might be true, but looking at the energy and materials needed to manufacture a new appliance might not compare well with the lower impact or continuing with a repaired old one.
In the past in the UK we have found it annoying when there are no spares available for an item that is only a couple of years old. spare woudl only be a few bob but the new item was many pounds. Strangely enough in South Africa this has been law since I was a kid.
The sad part is that on many occasions, you only need a small part to rectify the issue, but you need to buy the complete unit i.e. cracked cover on a pump, a cracked skylight where only the perspex is affected. No wonder insurance is through the roof.
It is a big step forward if it goes into legislation although the range of products should be far wider. For your caravan only the fridge seems to be included whereas I think the real problem is probably body parts. If it was applied to caravans then we might have a far better chance of getting accident damage repaired on older models and less change for the sake of it.
Our 7 year old IceKing deep freeze requires a new seal. You cannot buy the seal only, you need to buy the whole lid. Guess what the lid is not available any longer anyway! Snookered!
We have a Hotpoint Aquarius Fridge Freezer 50/50 split frost free it under warranty ,
Well my wife not happy with the top half fridge outside door it going rusty it only two years old rang the warranty place and they said the door was not covered .
So we are looking either buying a new fridge door if there are any spares available .
The warranty only covers if it breakdown or stops working then they will replace it .
Well my wife not happy with the top half fridge outside door it going rusty it only two years old rang the warranty place and they said the door was not covered .
So we are looking either buying a new fridge door if there are any spares available .
The warranty only covers if it breakdown or stops working then they will replace it .
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I would check the situation under the Consumer Rights Act 2015 (which replaced the Sale of Goods Act.) I suspect you will have a case as the would be an argument that the item was not fit for purpose, especially as white goods are generally expected to have a life span of at least six years.
BB here’s a copy of CRA 2015 although the appliance is still working properly the “ goods have to be of satisfactory quality”. Rusting after two years would seem to me that they don’t meet the required quality.
https://www.legislation.gov.uk/ukpga/2015/15/contents/enacted
https://www.legislation.gov.uk/ukpga/2015/15/contents/enacted
In my experience, most warranties cover absolutely everything apart from something breaking.
Well my wife likes this fridge freezer so we are hoping we can get a new fridge door from the hotpoint spares and it suits our requirements.
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You could try reminding your supplier of their obligations under CRA2015. Going straight to Hotpoint bypasses the Seller.
i have check on Hotpoint website online last night and they have the door in stock I might give them a ring and see what they say ... Thanks for your help in this matter .
That would mean that you would have to pay for the door?i have check on Hotpoint website online last night and they have the door in stock I might give them a ring and see what they say ... Thanks for your help in this matter .
Just thinking of giving them a ring and see what Hotpoint suggest my extended warranty does not run out till 2024
Tell them that it’s not of satisfactory quality and ask for an engineer visit or send photo. Let them know you are aware of CRA 2015 and if required will pursue it via Seller. Their warranty dies not undermine your rights.
The new Act was in part brought about by Climate Action Groups and Consumer groups. Years ago bearings on washing machines were a not too difficult diy task. New models are so designed that reaching the bearings requires removal of the whole drum seals and other bits it is just not economic and beyond the average diy. Thousands of newish white goods were / are dumped daily. A better design would allow easier cheaper repairs. How this will impact on manufacturing costs remains to be seen.
Also machines that can be repaired also create employment. On our previous Miele washing machine when it had a hassle, the technician simply replaced the whole control panel as it was cheaper than repairing the unit. The old one would have been crushed an gone into the dump.
Same with TVs. In the old days the technician could repair the majority of TVs, but now it is panel changing as the PC boards now have components on both sides making tracing a fault very difficult plus the way the components are fixed to the PC board make it very challenging to remove a component! Cheaper to crush and dump the old board.
The younger ones of you will remember buying repair kits for dynamos and alternators on your cars. Te bearings brushes diodes etc.Now they just fit a new one at tens times plus the repair cost.😥
On the other side of the coin, TV PCBs with the functions of multiple components embedded on chips, is IMO way more reliable than the old discrete components and the issues we had with dry joints, that with minimal functionality compared to the TVs of today.
Whilst I could do some level of diagnosis and repair back then, and had to, I can't honestly remember a TV in the last 10 years that has failed, possibly that's 20 years.
Whilst I could do some level of diagnosis and repair back then, and had to, I can't honestly remember a TV in the last 10 years that has failed, possibly that's 20 years.
Most of the sets available in the 1970's used CRT's and most still have thermionic valves. The valves were generally fairly reliable, but the heat these systems produced was certainly a problem for some of the other components used near them, and the HT voltages that attracted dust and other detritus combined to introduce some interesting faults and alignment shifts. The far more modern sets certainly do a lot more and by utilising digital circuitry most of the alignment controls have gone by the wayside, and there is generally less heat generated inside the sets, so generally modern TV's are certainly more consistent in operation, but they have far more circuitry and complexity to go wrong .
Frankly its amazing how good modern TV's are straight out of the box - if only caravans could match the reliability and consistency of production.
Cant wait untill Samsung and LG bring out Caravans!
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