Over the years i have bought many electrical products from John Lewis.
Recently i bought a Humax HDR FOX T2.
I phoned the Sheffield store from home, and asked if i could have a in store demo of the unit.
We will phone you back and let you know, was the reply.
I waited and waited, in the end decided to just call at the store, we had other business in the area.
Called at the store and asked for a demo, we don't do demos was the answer.
How do i know whether i like the user interface or not, i asked ?, for which i got blank looks.
What if i buy one and don't like it, i asked, can i return it?
Yes but we will deduct up to 20% off the refund.
So not impressed with this company one little bit.
I bought one anyway, as i already have two humax 9200's. And i got a 2 year guarantee.
But i won't be rushing back ,no way.
I recently got a demo of a TV at my local store, who also do a 5 year guarantee, and price match JL.
And bought it!