12 volt

[Sheila Miller]

No worries nothing has been touched just got the person to look at it and confirmed no 12v coming into the van
Thanks for everyone for all the help
Will use this forum again for any future queries.

 

[Woodentop]

As the first two years of a three-year caravan warranty are with the manufacturer (third year is usually with the dealer,) if Covid regs are causing you a problem a Caravan Workshop Approved Technician should be able to resolve the issue under warranty problem and will go to your caravan wherever it is to do the work, assuming mains is available there.

 

[Sheila Miller]

Unfortunately no power at the Storage just have to wait until the dealership opens up here scotland

 

[Hutch]

Unfortunately no power at the Storage just have to wait until the dealership opens up here scotland

There is the possibility, that the dealer could send out a technician to check your van in storage, or the dealer 'might ' get a AWS tech to check your van out. The mobile guys have 240 volts supply on their vans.
Just a hope.

 

[Beachball]

Hi Sheila welcome to the forum keep us updated of this 12v fault on your caravan .

 

[xtrailman]

You need to use the App to monitor the battery voltage.
I use mine every day, 12.4v is no problem IME provided a solar panel is fitted to bring it back up.ll

 

[Sheila Miller]

Will keep you posted as out dealership is closed here in scotland as they are non essential

 

[Woodentop]

You need to use the App to monitor the battery voltage.
I use mine every day, 12.4v is no problem IME provided a solar panel is fitted to bring it back up.ll

What app? Bailey stick with old fashioned analogue or now more modern digital meters - but no apps!

 

[otherclive]

What app? Bailey stick with old fashioned analogue or now more modern digital meters - but no apps!

The OPs caravan is a Swift not a Bailey.

 

[Sheila Miller]

No worries nothing has been touched just got the person to look at it and confirmed no 12v coming into the van
Thanks for everyone for all the help
Will use this forum again for any future queries.

Just to let the you know we have had our van back to the dealership. It would appear that the cable had come loose
Thanks for all your comments

 

[Sheila Miller]

Assuming your battery is okay then I would go back to first principles switch every thing off and try and restart the system in accordance with the handbook. Using its fault finding guide if required. There have been posts on the a forum about how to reset the Command panel if it malfunctions. A search will find them using keywords “ command panel” there are lots of hits.

Assuming your battery is okay then I would go back to first principles switch every thing off and try and restart the system in accordance with the handbook. Using its fault finding guide if required. There have been posts on the a forum about how to reset the Command panel if it malfunctions. A search will find them using keywords “ command panel” there are lots of hits.

I added my comments to let all know that the main cable had come out and I had been fixed at the dealer all e

Assuming your battery is okay then I would go back to first principles switch every thing off and try and restart the system in accordance with the handbook. Using its fault finding guide if required. There have been posts on the a forum about how to reset the Command panel if it malfunctions. A search will find them using keywords “ command panel” there are lots of hits.

This has been rectified as per my previous post

 

[Beachball]

Just to let the you know we have had our van back to the dealership. It would appear that the cable had come loose
Thanks for all your comments

Now everything repaired i hope you have plenty of holidays enjoy