Abbey charging fault NE190

[karen_374368125]

All our electrics shut down on our first night away on our less than one year old Abbey 620 van, whilst connected to 240 mains supply.

Dealer (Lowdham) say's Charger MCU-C has failed and there is no way to bypass this system, No chargers available from stock, cannot use heating or fridge due to no ignition, or lights everthing requires charger to operate. Result holiday ruined Site fees lost.

Dealer say,s all new vans operate like this regardless of make.

This is only our 6th night away in total so why has this failed.

Has anyone else had this problem

 

[Damian]

Karen, if it is a Nordelectronica unit then yes it is a known fault, but which charging units will fail is unknown as it was the manufacturer of th eunits who swapped a vital, yet cheap, part for an even cheaper part which has resulted in lots of th eunits failing, and Nord are struggling to keep up with requests for replacement units but are trying their best.

 

[sheila_374397204]

If you have, or can buy, a leisure charger (suitable for caravans) you can attach this to the mains and the battery which will keep you going. That's what we did when ours went on Good Friday and the dealer was less than helpful (ours too was at the time only 9 months old and had been in storage for 5 of those).

 

[karen_374368125]

If you have, or can buy, a leisure charger (suitable for caravans) you can attach this to the mains and the battery which will keep you going. That's what we did when ours went on Good Friday and the dealer was less than helpful (ours too was at the time only 9 months old and had been in storage for 5 of those).

Sheila,

I have bought a charger to get out of trouble and have altered the plug to enable charge of the battery once disconnected from van. Could you pleaseexplain how you installed yours to charrge whilst still connected to your van.

Regards

Karen

 

[WatsonJohnG]

Hi Damian

Sorry to contadict again but from this posting by Swift on another site it would appear that the faulty unit batch is known to Swift etc

Its a shame that a recall for those batch nos wasn't given

"While I can only apologise for the issue of your failing charger, the comments from your dealer does not relate to the data I have seen. While they are correct, there have been a high number of chargers that have failed within the first few hours of use, it seems your vehicle was built outside the known batch with issues. Obviously, without testing your faulty charger, I cannot say if it was the same issue or an unrelated issue, but I am glad Golden Castle Leisure managed to rescue your holiday."

We suffered 5 weeks without a fridge in France last year but when the van was returned to the dealer he said that they had had to replace a lkot of fridges that were faulty---again no recall

 

[Damian]

Quote "Sorry to contadict again but from this posting by Swift on another site it would appear that the faulty unit batch is known to Swift etc "

I know the batch dates in which the problem lies, but what I meant is that which individual units will fail is not known, as not all the batch were "modified", and not all will fail.

 

[WatsonJohnG]

I see what you mean now

I do think that some sort of recall should be made when a known fault exists

No parallel with Renault on Sunday !!

 

[sheila_374397204]

Sheila,

I have bought a charger to get out of trouble and have altered the plug to enable charge of the battery once disconnected from van. Could you pleaseexplain how you installed yours to charrge whilst still connected to your van.

Regards

Karen

Hi Karen

I'm not very technical but we plug the charger into a 240v 3 pin plug socket. We attach the red and black clips to the corrresponding things that stick up on the battery then we plug the electric hook up cable into the bollard then switch on.