- Apr 15, 2024
- 9
- 2
- 15
Hello
I have a swift exclusive 2024 and raised a dispute with the dealership asking for my money back due to issues with the tracker which is required for insurance purposes.
The Sargent instructions that came with the caravan say it's one beep to set the alarm and 2 beeps to disarm. Ever since we took it to the dealership to check the why it wasn't arming on the app, it beeps 5 times when I deactivate the alarm and not twice as per the instructions.
Also if I go into the caravan with the alarm switched on it doesn't go off for at least 35 seconds.
Basically I have enough time to go into the caravan, cover the motion sensor and the alarm doesn't go off at all. I am able to wander about the caravan and the alarm doesn't sound.
Should the alarm not go off more or less straight away if I open the door but forget to switch the alarm off.
In addition my leisure battery is shown as being flat in the as app when it's not and Sargent said the wiring needs to be checked .
When the alarm does go off I am not getting any texts telling me it's been going off. Obviously I have set the app to let me know if the alarm goes off for insurance purposes.
Any advice be appreciated
I have a swift exclusive 2024 and raised a dispute with the dealership asking for my money back due to issues with the tracker which is required for insurance purposes.
The Sargent instructions that came with the caravan say it's one beep to set the alarm and 2 beeps to disarm. Ever since we took it to the dealership to check the why it wasn't arming on the app, it beeps 5 times when I deactivate the alarm and not twice as per the instructions.
Also if I go into the caravan with the alarm switched on it doesn't go off for at least 35 seconds.
Basically I have enough time to go into the caravan, cover the motion sensor and the alarm doesn't go off at all. I am able to wander about the caravan and the alarm doesn't sound.
Should the alarm not go off more or less straight away if I open the door but forget to switch the alarm off.
In addition my leisure battery is shown as being flat in the as app when it's not and Sargent said the wiring needs to be checked .
When the alarm does go off I am not getting any texts telling me it's been going off. Obviously I have set the app to let me know if the alarm goes off for insurance purposes.
Any advice be appreciated