Alde Trouble

Aug 12, 2025
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Hi folks. My Alde 3010 is working just lovely on hook up, but on gas it’s going through a startup cycle then throwing a gas out error. The gas is fine, and the battery voltage top line. I’ve swapped the whole burner unit with a new one and still no joy. The fan is running up and there is ignition, but it cuts off almost immediately. Is this a PCB fault?
 

JTQ

May 7, 2005
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Here I would phone the excellent technical support team at Alde UK.
In the past they have been an exemplary helpful company to me and I know they have been to others.

LINK
 
Mar 14, 2005
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By a process of elimination you have more or less suggested it's the PCB. I suggest you contact an ALde service center so they can give a fully professional opinion or actually arrange to do the necessary repairs. and final testing for safety.
 
Jul 18, 2017
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Hi folks. My Alde 3010 is working just lovely on hook up, but on gas it’s going through a startup cycle then throwing a gas out error. The gas is fine, and the battery voltage top line. I’ve swapped the whole burner unit with a new one and still no joy. The fan is running up and there is ignition, but it cuts off almost immediately. Is this a PCB fault?
Has the cover been removed from the gas exhaust?
 
Oct 8, 2006
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The description also suggests the flame failure device otherwise know as a thermocoupleis not working. It is a small stalk, maybe a couple of inches long, that sits in the burner flame. If the flame extinguishes immediately when you release the ignition button there is a good chance the thermocouple is to blame. Thankfully it is cheap (well under a tenner) and is simple to replace. Admittedly you should use a gas approved worker to do the job, but.........
 
Jun 16, 2020
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The description also suggests the flame failure device otherwise know as a thermocoupleis not working. It is a small stalk, maybe a couple of inches long, that sits in the burner flame. If the flame extinguishes immediately when you release the ignition button there is a good chance the thermocouple is to blame. Thankfully it is cheap (well under a tenner) and is simple to replace. Admittedly you should use a gas approved worker to do the job, but.........
I think the lighting of the Alde is electronic. So no button to hold in. But neverthelessless, I imagine there is a flame sensor leading back to a pcb.

John
 

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